VoIP Excels Globally

By Sheila Shanker
Updated: July 08, 2011

As communication technology advances, VoIP has been accepted and embraced in many countries besides the U.S. The savings for small businesses are real and substantial. Instead of using old phone companies, many individuals and firms employ the Internet for their communication needs, including phone and video conferencing services. The recent takeover of Skype by Microsoft shows the high interest with VoIP and the opportunities out there in this area. Per Infonetics research, the residential sector is the largest global VoIP segment at 69 percent of total revenue, with business services growing fast. Infonetics predicts that the VoIP market for both residences and business will be about $74.5 billion by 2015, a very robust growth estimate.

It's interesting to note that in South Africa, deployment of VoIP is behind the U.S. and Europe because of a lack of telecommunication structure to accommodate VoIP easily. There is also the myth that VoIP is complicated, requiring lots of work in deployment and maintenance—false assumptions, which need to be dispelled before this technology can flourish in South Africa. The savings and simplicity of use are obvious to many individuals and businesses, and it's just a matter of time before South Africa will match other countries in its deployment of VoIP.


 

Featured Research
  • Is Your Phone System Stealing Profits?

    Having the wrong phone system can dramatically cut into your profits. Despite this, many businesses just sign up for a plan or platform that seems ‘good enough’. If you haven’t carefully considered your options and the included features, there’s a very good chance that you are leaving money on the table in some way. more

  • Phone System Technology Showdown

    VoIP and IP telephony are often misconstrued as being the same type of phone system, but the truth is they operate on different technology and deployment methods. This guide will explain the differences between VoIP and IP, go into the pros and cons of both VoIP and IP-PBX, and give insight into which type of phone system will benefit your business the most. more

  • Why Enterprises are Making the Switch to VoIP

    Your phone system is your most important business communication system. It allows you to connect with your employees, prospects, and clients. And wouldn't it be great if there was a solution that helped drive down costs while providing a competitive advantage? more

  • Business Phone System Buyer's Guide

    Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone. more

  • The IT Manager's Survival Guide

    As an IT manager, maintaining physical fax servers and infrastructure is not a high priority. However, fax capability remains a business need simply because chances are your industry is dependent on its security. What if there was a way to reduce the amount of time spent handling fax complaints and maintaining physical servers? And this way took into account security, cost savings, and freed up your IT resources. Would you be interested? more

Related Articles