VoIP Excels Globally

By Sheila Shanker
Updated: July 08, 2011

As communication technology advances, VoIP has been accepted and embraced in many countries besides the U.S. The savings for small businesses are real and substantial. Instead of using old phone companies, many individuals and firms employ the Internet for their communication needs, including phone and video conferencing services. The recent takeover of Skype by Microsoft shows the high interest with VoIP and the opportunities out there in this area. Per Infonetics research, the residential sector is the largest global VoIP segment at 69 percent of total revenue, with business services growing fast. Infonetics predicts that the VoIP market for both residences and business will be about $74.5 billion by 2015, a very robust growth estimate.

It's interesting to note that in South Africa, deployment of VoIP is behind the U.S. and Europe because of a lack of telecommunication structure to accommodate VoIP easily. There is also the myth that VoIP is complicated, requiring lots of work in deployment and maintenance—false assumptions, which need to be dispelled before this technology can flourish in South Africa. The savings and simplicity of use are obvious to many individuals and businesses, and it's just a matter of time before South Africa will match other countries in its deployment of VoIP.


Featured Research
  • The New SMB Phone Systems Comparison Guide

    Does your small or medium-size business need a new phone system? Then you're in luck! Our new, updated comparison guide helps you cut through superfluous information and narrow down your list of solution providers. Get the latest data on phone system features, pricing, and performance metrics in an easy-to-use format. more

  • How UC Can Help Your Business Survive the Holidays

    The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more

  • [Infographic] Switching Phone Systems

    There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more

  • Business VoIP on a Budget

    Voice over Internet Protocol (VoIP) phone systems represent the next innovation of telephone connection and communication by making it possible to conduct calls over a broadband internet connection, rather than an analog phone line. more

  • [Infographic] The Advantages of Unified Communications

    Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more

Related Articles