Consumer trends are often connected to economics, such as cheap access. However, features, or how easy it is to use the latest advance in this area also prompt consumers to utilize VoIP systems. Sometimes, though, these trends are affected by government regulations, such as France’s opening up of the market in 2006, allowing for IP communications.
Canadians are embracing VoIP with VOIPGizmos.ca estimating that 1 out of every 12 currently use VoIP systems, taking advantage of lower costs and certain popular features, such as voicemail, PBX -like call control, call queuing and auto attendant services.
The Yankee Group research estimates that the majority of U.S. residential VoIP users will subscribe to multiple bundles in 2011. It also sees potential for VoIP to travel over Fiber-to-the-Home setup, primarily due to the efforts of Verizon with FiOS and AT&T with U-verse. Current bad economic conditions may slow down this process, although VoIP usage has been increasing with businesses of all sizes, which are attracted to the broadband IP and Voice-integrated Instant Messaging (VoIM) systems.
Skype is still very popular with over 220 million users using the generic IP connection and not the “mainstream” VoIP setup. Stealth Communications of New York City has also reported an increase in the run-rate for VoIP connections.
The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more
There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more
Did you know that according to 8x8, the tangible ROI of a unified communications solution for a 10,000-person enterprise is approximately $15.5 million? This isn't the only way unified communications can improve your business. more