Published December 15, 2016
More and more businesses are investing in video conferencing. The business benefits of video conferencing are well-established, with more than 90% of businesses who regularly use video conferencing benefit from improvements in productivity, better teamwork, and reduced travel expenses.
Published December 05, 2016
Among all of the business software applications necessary for business operations, ERP is undoubtedly one of the most important. Making the wrong selection can have a disastrous impact on your accounting, manufacturing, and supply chain. With so much at stake, it is crucial to make a well-informed decision.
Published November 28, 2016
In 2017, more business will transition to a VoIP phone system. If you are among them—or if you’ll be upgrading an existing VoIP system—you need to learn about the latest technologies and market trends.
Published November 01, 2016
Call center software has evolved to contact center software. Now, this category of software includes many new features to help you connect with customers across a range of channels. But this makes the selection process more difficult than ever before.
Published October 12, 2016
Customer Relationship (CRM) software has become one of the most important business tools in today’s world. By allowing you to better connect with new and existing customers, CRM is an indispensable tool for sales teams and customer service teams alike. But with so many choices available, it can be difficult to decide on a solution.
Published May 06, 2016
Searching for a Business Intelligence solution provider can be confusing and difficult. That's why our Business Intelligence Buyer’s Guide provides a step-by-step breakdown of the purchasing process, from research to implementation.
Published May 02, 2016
Take full advantage of the benefits of a remote workforce by investing in video conferencing software. Get insight into the various types of video conferencing implementations, features, and purchase considerations so that you can make the best decision for your business.
Published April 18, 2016
Modernize the way you do business with ERP software. Learn the benefits of inbuilt analytics, social ERP, and moving to the Cloud with our detailed Buyer's Guide.
Published March 16, 2016
A CRM solution can help you better understand your customer's needs, but only if you first understand your company's need for a CRM system. Our CRM Buyer's Guide walks you through the reasons for CRM failures, the latest trends, and provides checklists for preparing your search for a solution, vendor, and how to calculate the benefits.
Published February 26, 2016
Selecting the right business phone system for your company requires much technology research, brand evaluations and local vendor information. Learn the difference between business phone systems like PBX vs Business VoIP systems. Save tens of hours researching the matter with our free guide.
Published October 31, 2012
On reading this guide, you will quickly understand if a PBX system is right for your business or if you are better off getting a Business VoIP or IP PBX system.
Published November 03, 2011
This buyer's guide presents an overview of leading products on the market today and aims to improve research for companies needing to purchase or upgrade their equipment.
Published July 15, 2011
In this white paper, we’ll discuss how VoIP works in a corporate environment and how it can save your business money if you switch to it.
Published December 29, 2010
If you’re searching for ways to trim costs at your small business, you may want to consider opting for a hosted VoIP system. This guide discusses the benefits of Hosted VoIP systems, the factors to consider in purchasing such a phone system option for your business and the steps you must go through in buying a Hosted VoIP Phone System.
Published December 29, 2010
With so many business phone systems out there, how do you determine which will best suit your business? If you’re looking for a quick and easy way to understand the difference between phone systems for small, medium, and enterprise business this guide is here to help.
Published October 05, 2010
If you can’t decide whether hosted PBX or IP-PBX would be the best fit for your business, then this guide can help. It takes a close look at each type of technology, and examines the advantages and disadvantages of each.
Published August 23, 2010
Don't buy a Cisco VoIP phone without checking out this unique, unbiased guidebook with everything you need to know before you buy.
Published December 30, 2009
Learn how to identify your broadband needs, evaluate the different broadband technologies and find the best broadband vendor in your area.
Are you paying too much for your contact center software? Are you satisfied with its capabilities, or do you wish it did more? These are questions most businesses don’t take the time to think about, even though contact center software is one of the most important investments that you’ll make. With a little bit of planning, you can end up saving money and still end up with better functionality. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more