Resource Center: Buyer's Guide

2017 CRM Buyer's Guide

Published October 12, 2016
Customer Relationship (CRM) software has become one of the most important business tools in today’s world. By allowing you to better connect with new and existing customers, CRM is an indispensable tool for sales teams and customer service teams alike. But with so many choices available, it can be difficult to decide on a solution.

2016 Business Intelligence Buyer's Guide

Published May 06, 2016
Searching for a Business Intelligence solution provider can be confusing and difficult. That's why our Business Intelligence Buyer’s Guide provides a step-by-step breakdown of the purchasing process, from research to implementation.

The Ultimate Video Conferencing Buyer's Guide

Published May 02, 2016
Take full advantage of the benefits of a remote workforce by investing in video conferencing software. Get insight into the various types of video conferencing implementations, features, and purchase considerations so that you can make the best decision for your business.

2016 Enterprise Resource Planning Buyer's Guide

Published April 18, 2016
Modernize the way you do business with ERP software. Learn the benefits of inbuilt analytics, social ERP, and moving to the Cloud with our detailed Buyer's Guide.

2016 CRM Buyer's Guide

Published March 16, 2016
A CRM solution can help you better understand your customer's needs, but only if you first understand your company's need for a CRM system. Our CRM Buyer's Guide walks you through the reasons for CRM failures, the latest trends, and provides checklists for preparing your search for a solution, vendor, and how to calculate the benefits.

Business Phone System Buyer's Guide

Published February 26, 2016
Selecting the right business phone system for your company requires much technology research, brand evaluations and local vendor information. Learn the difference between business phone systems like PBX vs Business VoIP systems. Save tens of hours researching the matter with our free guide.

PBX Phone System Buying Guide

Published October 31, 2012
On reading this guide, you will quickly understand if a PBX system is right for your business or if you are better off getting a Business VoIP or IP PBX system.

Networking Routers Buyer's Guide for SMB & Enterprise

Published November 03, 2011
This buyer's guide presents an overview of leading products on the market today and aims to improve research for companies needing to purchase or upgrade their equipment.

Insider’s Guide to Buying a Business Phone System

Published July 15, 2011
In this white paper, we’ll discuss how VoIP works in a corporate environment and how it can save your business money if you switch to it.

Hosted VoIP for Small Business

Published December 29, 2010
If you’re searching for ways to trim costs at your small business, you may want to consider opting for a hosted VoIP system. This guide discusses the benefits of Hosted VoIP systems, the factors to consider in purchasing such a phone system option for your business and the steps you must go through in buying a Hosted VoIP Phone System.

Matching the Correct Phone System to Your Business

Published December 29, 2010
With so many business phone systems out there, how do you determine which will best suit your business? If you’re looking for a quick and easy way to understand the difference between phone systems for small, medium, and enterprise business this guide is here to help.

Hosted PBX Buyer's Guide

Published October 05, 2010
If you can’t decide whether hosted PBX or IP-PBX would be the best fit for your business, then this guide can help. It takes a close look at each type of technology, and examines the advantages and disadvantages of each.

Cisco VoIP Phone Buyer's Guide

Published August 23, 2010
Don't buy a Cisco VoIP phone without checking out this unique, unbiased guidebook with everything you need to know before you buy.

Broadband Buyer's Guide

Published December 30, 2009
Learn how to identify your broadband needs, evaluate the different broadband technologies and find the best broadband vendor in your area.

Search Content Library
Featured Research
  • Contact Center Software on a Budget

    Although contact center software is necessary for a modern contact center, it can be outrageously expensive. Many companies find that their budget bloats during the implementation process. more

  • How UC Can Help Your Business Survive the Holidays

    The holiday season is filled with frenzy and excitement for businesses and consumers alike. Consumers prepare gift lists, compare brands and prices, and begin shopping with a vigor that is not present most other times of the year. For many businesses, the holiday season accounts for a large profit bump at the end of each year, and companies strive to exceed their goals and keep customers happy during this rush late in the year. more

  • [Infographic] Switching Phone Systems

    There are a lot of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. more

  • Business Intelligence Software Cost Guide

    Your choice in a BI (Business Intelligence) provider can lead you to make better, data-driven decisions for your business, resulting in significant ROI. Or it can cost hundreds of thousands of dollars with mixed results. more

  • The New 2016 ERP Comparison Guide

    Selecting an ERP solution is no easy undertaking. You have to select and configure a system that fits your exact business needs. The right system can make operations more streamlined, efficient, and agile. But choosing the right vendor can be difficult. more