Tag Results for "Phone Systems"

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9 Ways to Make VoIP Better

9 Ways to Make VoIP Better

Nine Ways to Make VoIP Better

5 Cool Functions to Look For in VoIP Phones

5 Cool Functions to Look For in VoIP Phones

5 Cool Functions to Look For in VoIP Phones

Which Mobile VoIP to Choose?

Which Mobile VoIP to Choose?

Which Mobile VoIP to Choose?

15 Things You Didn't Know VoIP Could Do

15 Things You Didn't Know VoIP Could Do

Now that you've discovered VoIP and found the right service for you, how do you use all those cool funtions? Read on to find out.

Create a World-Class VoIP Call Center

Create a World-Class VoIP Call Center

If you're planning to set up a call center , VoIP is the strongest communications platform in terms of cost and operational flexibility. Businesses worldwide hav...more

Migrating to a Converged Network

Migrating to a Converged Network

Migrating to a Converged Network

7 Contact-Center Considerations for SMBs

7 Contact-Center Considerations for SMBs

Seven things to think about when picking a call-center solution for your small business.

Calculating ROI for Contact-Center VoIP

Calculating ROI for Contact-Center VoIP

It's not just the cost savings. You can also expect efficiency gains, productivity increases and a reduced head count.

Adding Up the Return on IP Telephony Investments

Adding Up the Return on IP Telephony Investments

Some IP benefits are harder to quantify than others, but they still boost ROI.

10 Call-Center Script Mistakes to Avoid

10 Call-Center Script Mistakes to Avoid

Callers want a conversation, not a monologue. Avoid these pitfalls and build rapport with customers.