The video conference marketplace is currently filled with dozens of different vendors. This can make choosing a solution for a small business difficult, since they all start to look the same after a while. There are several steps you can take to distinguish the vendors from each other, however.
These five attributes indicate that the vendor can be trusted with your business. If they don’t meet some of these criteria, you should probably put them aside for now and move on to a different one.
The next step is to consider the video quality of the vendor’s solution. You want a video conference system that shows every detail and doesn’t suffer lag when you switch to another person. The audio quality is important as well – your conference session may be ruined if you can’t understand what the other person is saying.
You should then make sure that the vendor supports multiparty conferencing. This will allow different sites to use different networks to connect to the video conference session. It will also resolve conflicts if some of they are using standard definition and some are using high-definition. You might not be able to talk to potential clients if the vendor is lacking this important feature.
It’s also a good idea to see of the vendor has obtained ISO 9001 certification for the product. This will indicate a solid quality level and that the video conference solution meets the requirements of strong management systems.
You should also make sure to ask the vendor for at least three references. You can then contact them at your convenience and ask whether their needs were sufficiently met by the video conferencing solution. If the vendor is unwilling to provide references or tries to point you to unsourced quotes, there’s a fair chance they have something that they’re trying to hide.
One final step you should take before choosing a vendor: ask for a 14-day trial of the video conference solution. Most vendors will provide this for free, and you can use it to try out different features and determine whether you need to upgrade your current infrastructure. It’ll take some time, and you may have to contact a few vendors, but you should be able to choose the best one in the end.
The telemedicine revolution is finally happening. Experts have been discussing the potential for patients and healthcare providers to connect remotely for years, but the market is just now moving to adopt it—in a big way. Data suggests this market will grow over 14% annually through 2020! more
Shadow IT has become a household (or office-hold) name in today’s modern businesses, but what a lot of organizations don’t realize is the number of risks involved in ignoring those rogue technology installations. The average large enterprise uses around 1,220 individual cloud services, which is more than 13 times the 91 services recognized by IT departments. more
The rise of the digital workforce has resulted in a double-edged sword of enhanced flexibility and productivity, offset by increased complexity in staying connected and efficiently collaborating. Yes, today’s workers have an unprecedented range of tools and applications that increase the places, platforms and processes by which they can do their jobs. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more