Whether you are technologically savvy or a newcomer to the industry, purchasing a video conference system can be a daunting task. This guide will provide several tips to keep in mind to help you through the process.
The first step is to determine the type of video conference solution that you would like to purchase.
Hardware-Based – This is a physical video conferencing system that is located inside the office. They can typically handle between five to thirty people at the same time, and come in rollabout, installed, and portable configurations.
Service-Based – This is where the videoconferencing service is hosted by an outside company. They own and maintain all the hardware and use it to connect your employees to the video conference sessions.
There are advantages and disadvantages to both types of solutions. Hardware-based solutions tend to offer superior visual quality since everything is located on site. Service-based solutions are generally much cheaper and available through a monthly subscription. They also don’t require you to perform regular maintenance since that service is provided by the hosting company.
You should then decide on the features that you want for the video conferencing system. Some popular ones include:
Video Help Desk
You might be tempted to get every feature possible, but it’s generally better to choose the ones that will get the most use. A green room where people can discuss topics before the video conference sessions might be nice, but if most of your employees never use it then you’re just throwing money away.
The next step is to visit the websites of video conferencing vendors and see what they have available. They normally have a section that lists the system specifications, and you can use this to determine whether the solution meets your company’s needs. They also tend to include the technical manual as a download which can provide further information about the system.
You should also try to contact the video conference vendor and ask for a demonstration ahead of time. If it’s a hosted service, they will typically allow you to download software onto your computer to try out the system. If it’s a hardware-based system, they will generally travel to your office and show you how it works. A vendor that does not provide a demonstration is widely considered a red flag – you should probably move, even if they are offering the video conference solution at a great price.
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more
Video conferencing makes the working world a smaller, more effective environment for doing business. That said, with so many options, it’s hard to know which video vendor is best for you. And while Google inquiries, YouTube videos, and blog posts can certainly help you make the right decision, truth be told, they often require far too much of your time, effort and energy …. more
More and more businesses are investing in video conferencing. The business benefits of video conferencing are well-established, with more than 90% of businesses who regularly use video conferencing benefit from improvements in productivity, better teamwork, and reduced travel expenses. more