Video Conferencing Security Reviews

By Kevin Stewart
Updated: June 20, 2011

Securing customer data is an essential task for any business. Video conferencing systems must provide methods for keeping all of the content shared in a video conference confidential. Following are the most important considerations when evaluating video conferencing security.

Securing Data Storage

The first level of security for video conferencing deals with how data is secured in storage. Video conferencing data should be maintained in a separate network that has its own level of security. Make sure that the data is segregated and locked-down appropriately. Talk with your vendor or hosted video conferencing service to determine the data storage security protocol for their system.

Securing Data Transmission

While video conference information travels over the internet or through your company network, it is exposed to being intercepted and released or stolen. To protect your data during transmission across these networks, it must be encrypted. The level of encryption used should be based on the security requirements of your business.

Starting with the most secure environments, such as military or law enforcement, the level of encryption will be the highest. In some cases the tools used to encrypt data are hardware-based and not available in the public sector.

While you definitely need to have a secure system that uses encryption, you probably will not need the highest level of encryption for your data transmission. Just make sure that the video conferencing system you choose meets a verifiable encryption standard that is appropriate for the security level of your business.

Issues with Telephone vs. Internet Security

Most video conferencing systems will use either telephone system technology, such as ISDN (Integrated Services Digital Network), or internet-based systems that use VoIP (Voice over Internet Protocol) technology. In either case, there are basic security issues involving data transmission between each component in the system.

Some systems, particularly hosted video conferencing systems, use their own proprietary data networks that allow them to maintain the highest security protocols for their data storage and transmission. If you are seeking the highest level of security for your system, you may want to start with a thorough review of the security levels offered by hosted video conferencing providers.

The most important thing to keep in mind is that your video conferencing data is a valuable asset for your organization and your customers. Under any legal or good business practice standard, you must keep that data secure. Be sure to verify and maintain the appropriate level of security in your system at all times.
 

Featured Research
  • Video Conferencing Showdown

    With companies becoming more global and workforces becoming more remote, it should come as no surprise that the enterprise video market has exploded to its expected value of $32.57 billion by 2019. As you look for your video conferencing service, one of the main questions you should be asking is "should I invest in a cloud or on-site solution?". more

  • The Key Benefits of Conferencing in the Cloud

    Strong communication is essential to success for a business of any size. To further strengthen this point, studies have shown that 93% of all communication is non-verbal. While you might think to achieve this face-to-face interaction is costly and time-consuming, businesses that utilize video conferencing save as much as 30% on travel expenditures. more

  • Empty the Airport Lounge

    When it comes to budgeting, travel time and expenses typically make up one of the larger allocations for growing companies. But did you know that there was an alternative that could save you time, money, and spare your employees jet-lag? Businesses that utilize video conferencing see a 30% reduction in travel costs. And while you might think your employees will get upset about the loss of flight status, only 15% are worried about the reduced travel and their frequent flier status. more

  • 10 Reasons to Invest in Video Conferencing

    Have you been on the fence about implementing a video conferencing solution for your business? Not quite sure if your employees will utilize it or are concerned about the costs being too high? The modern workforce is adapting and evolving with more and more employees working remotely, it is essential that they have the tools to be able to communicate effectively. more

  • Top 5 Myths of Video Conferencing DEBUNKED

    Do you believe that video conferencing is just a passing fad and not worth the investment for your business? You aren't alone... However, studies are showing that video conferencing can save your company time, money AND actually increases employee morale. On top of all of this, it also allows for your company to adapt in today's ever-changing world. Still not sold? Download and read our guide where we give you the real truth to some of the more common video conferencing misconceptions. more