According to research specialist Point Topic, VoIP has well over 120 million subscribers throughout the globe and is expected to approach $40 billion in sales by 2015.
One of the keys to the pervasiveness of this technology is its triumph over PSTN, standard telephone systems. The variety of voice services and internet capabilities of VoIP has caused several consumers to choose it over traditional phones.
“France has been something of a test bed for VoIP,” said John Bosnell, senior analyst at Point Topic. “Driven by an active supplier base that has made VoIP available to a large percentage of the population over the last decade, the providers have been rewarded with significant take-up.”
Significantly, half of all telephony traffic from fixed networks in France began via VoIP in 2010. Point Topic predicts this trend to continue globally.
Although the bulk of Point Topic’s analysis of VoIP has been in regardsto fixed line service, there are several questions regarding internet telephony, and in particular Skype, which are as yet unanswered.”
“It [internet telephony] is highly fragmented and generally served by companies who don’t or won’t report regular statistics and revenues,” Bosnell said. “However Skype, the market leader, has had considerable publicity recently and does report some numbers. From these we estimate that there are more internet telephony than VoIP users, with Skype alone accounting for almost 150 million regular callers.”
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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