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White Papers
Video Conferencing: In the Cloud, or on your Premises?
This complementary whitepaper evaluates options such as a cloud or on premise solution, costs and quality as well as connectivity and scalability.
Unified Communication Vendor Comparison Guide
This vendor comparison helps the UC buyer highlight key features of industry leaders like Avaya, ShoreTel, Cisco, Interactive Intelligence, and Mitel.
Network Applications and the Impact on Corporate WANs
Examine the expanding requirements for Wide Area Networks (WANs), and why IT departments need specific WAN solutions to meet the growing demands
The Benefits of Migrating to an MPLS-based Private IP Network
Discover what migrating to an MPLS-based IP network can do for your company with this complimentary white paper.
WAN and VPN Solutions: Choosing the Best Type for Your Organization
Explore the two most developed designs for Wide Area Network solutions in MPLS-based IP-VPNs and Ethernet-based Virtual Private LAN Services (VPLS)
Driving SMB Efficiency with Business Intelligence
This white paper describes what tools are necessary to provide business intelligence (BI) and how a suite of BI tools can help small-to-midsized organizations improve efficiency.
4 Ways Integrated CRM-ERP Solutions Improve Productivity
This whitepaper details how organizations are turning to CRM-ERP integrated solutions to improve efficiencies in their daily operations.
7 Steps to Building a Business Case for ERP
This whitepaper will provide you with the groundwork needed for recommending an ERP software with a great technology foundation.
Key Trends in the Contact Center Services Market
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises. Download the paper to learn more.
Raise Your Voice to the Cloud
Greatly minimize deployment cycles, reduce the amount of computing and storage equipment you need, and speed the roll-out of new voice capabilities to your organization by taking your voice to the cloud.