Articles

Cisco vs. Avaya for Small Business

Cisco vs. Avaya for Small Business

Newsletter - November 26, 2014

Newsletter - November 26, 2014

This week, we've looked into moving yet another application to the cloud. The cloud gives us the flexibility, scalability and cost-efficiency we need... but there’s another aspect that tilts the balance for us: it’s COLLABORATION...

10 Features to Consider for Any ERP Solution

10 Features to Consider for Any ERP Solution

CRM-ERP Integration

CRM-ERP Integration

When it comes to business, information is power, and power equal success. Sales representatives and managers need to have a complete database on leads and customers, while administrative and logistics personnel need to be able to track costs, accounting, human resources, and inventory. Problems arise when there is no synchronicity between these disparate, yet equally important, parts of a company.

Cloud-Based Contact Center

Cloud-Based Contact Center

There is no question that the cloud is changing the landscape of businesses across the board. This is just as true for the contact center. The cost benefits alone for implementing CaaS (Contact center as a service) is quite tangible. Stay competitive, switch to a cloud-based contact center.

CRM for Small and Medium-Sized Businesses

CRM for Small and Medium-Sized Businesses

For years, SMBs thought that CRM systems were meant only for enterprise businesses. The question is, how many clients does it take to justify a CRM system? Is it worth the investment? Continue reading find the reasons why SMBs should implement a CRM system.

Cloud Security

Cloud Security

Everyone uses the cloud these days, don't they? But, recent events such as the celebrity photo breach through iCloud has left many users wondering just how safe their data actually is. And, they should worry because cybercrime increases over 100 percent year after year. So, it is critical to implement cloud security measures. Read more...

ERP for SMB

ERP for SMB

ERP systems are designed to assist with manufacturing, service delivery, marketing, sales, inventory management, shipping, payments, product planning, costs and more. Many CIOs believe that they cannot live without them. Think of all the money you save on personnel costs by installing the right ERP system. This is the case even more so for SMBs...

Risks and Benefits of Cloud Storage

Risks and Benefits of Cloud Storage

Cloud storage services can provide a wide variety of back up features, in addition to enhanced mobility. In essence, you no longer have to worry about hosting back-up servers on site and you can view your data from anywhere provided you have an internet connection and the right credentials. So what are the benefits, as well as the risks? We go through it for you here.

BI in the Contact Center

BI in the Contact Center

Using business intelligence complete with business analytics gives you the opportunity for predictive modeling. All companies must have the flexibility to change along with market preferences. Where several decades ago, sodas were all the rage, now people prefer natural drinks and water. Where would companies like Pepsi and Coca-Cola be if they did not keep their eyes on these types of modifications?

Featured Research
  • Intelligence Business Technology Showdown

    Data analytics is at the forefront of business trends, and more companies are leveraging modern technology solutions to unlock data potential. There are two main business software technologies making this possible-Business Intelligence (BI) and Artificial Intelligence (AI). This whitepaper details the differences between AI and BI, and explains the important places where these two technologies combine to benefit your business in powerful ways. more

  • How AI is Impacting Every Aspect of Business

    Artificial Intelligence (AI) technology is decades old, but it's currently making a big move into the business software mainstream (and quickly). This new whitepaper provides a brief history of AI, highlights some of the key ways that AI is reshaping modern business practices and initiatives, and explores the intersection of human and machine in business today. more

  • Enterprise Security Software Roundup 2019

    According to Juniper Research, cybercrime is estimated to cost businesses $2 Trillion in 2019. Your business needs strong security measures in place. The most robust security software available on the market is Enterprise Security, which is a full-spectrum suite of tools that are designed to cover all the important security needs of a company, in one system. Check out our recent whitepaper to learn more about protecting your business against cybercrime and see who's leading the Enterprise Security industry. more

  • The Value of VoIP Communication Quality

    The quality of your business communications directly impacts your business success, and many of the features in VoIP systems are designed to not just support, but improve your communications. This whitepaper discusses the tactics and key VoIP tools you can use to boost the quality of your business communications and increase the value of the collaborations within your company. more

  • 2019 Time & Attendance Software Roundup

    Clocking in and out is simple enough, but does it improve productivity amongst your employees and the organization as a whole? Our Time & Attendance Software roundup discusses some of the benefits that the latest solutions provide, along with some of our tried and tested recommendations. more