Leadership Through Conversation

Updated: February 20, 2007

Give the person his/her space. Don't try to force the pace of the conversation. Some people like to take their time talking. That doesn't mean you waste time on small talk. Try to steer the conversation the right way, but let your colleague determine the pace.

You shouldn't try to structure your conversations. Conversations are not meant to be structured. Be open to conversations that you are unprepared for.

Don't conduct search and solve operations for problems as soon as you get down to talking. As I said earlier, people usually take time to get down to really important issues. Try to be a thoughtful listener without trying to fix or debate the issue - at least initially.

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