Marketing & Advertising for Small Business Owners In Small Towns

Updated: February 21, 2010

When the economy was booming business startups and small businesses reached the break even level much faster than in current times. When faced with a smaller customer base, small businesses must be more aggressive in reaching and selling their customers.

Small town businesses do not have a large margin of error. People in small towns know each other and will spread the word if you are not 100% honest and ethical in the way you conduct your business. If you alienate the wrong customer you are going to have a tough job reestablishing trust in the community again. And in this economy that could lead to a going out of business sale.

As you might imagine, networking in small towns is crucial to success. You are going to have to use word-of-mouth in a small town much more than you would in a city. A referral from a small town resident will carry much more weight with a customer than the same referral will in a big city.

Involving yourself in local community events will also go a long way in building your credibility in a small town. Sponsoring little league, donating products or services to charity, sponsoring school events, joining the chamber of commerce, and supporting local teams are often a good way to get your company name out in a positive light.

Don't bring your previous residence to your new home. You are the one that has to change and adapt to your new home - Not the current residents. Learn the positive things about your new home and embrace them. If there are negatives, either ignore them or at least learn to live with and tolerate them.

Unlike big cities, where people shop, but don't live where they work, you will get entire families shopping at your business. So every customer means 2-3 more possible customers. In a big city, the business owner may never see any other family members unless they too work nearby.

Featured Research
  • Why Q4 is the Perfect Time to Invest in Video Conferencing

    If you’re currently relying on an outdated video conferencing solution - or if you don’t have one at all - you’re in luck. While any time is a good time to invest in video conferencing, Q4 may be the best. One big reason is that Q4 is when you can get the best deals, but there are also other important factors like increased access to seasonal employees. more

  • 8 Ways to Get More From Your VoIP System

    Many businesses adopt VoIP to take advantage of the cost savings without spending enough time reviewing the features and benefits made available by different solutions. If this is true for your business, there’s a good chance you could be getting more from your VoIP system in the form of even lower costs or improved employee productivity. You may even find that your current software offers features that you aren’t taking advantage of! more

  • Best ERP Features and Benefits for Your Business

    Are you considering investing in ERP software for the first time? Or maybe you already have an ERP solution but you’re worried it’s becoming dated. If either of the above apply to you, read our latest guide on the top ERP features and benefits based on the size of your business. You may be surprised at how versatile and cost-effective it is becoming - regardless of if you own a small business or run a large enterprise. more

  • 9 Spooky Signs You Need a Contact Center Upgrade

    When was the last time you evaluated the performance of your current contact center and the software you are using? The results may be frightening! If it’s been awhile since you invested in contact center software, there is a good chance that your needs have changed or that there are better options available now. Fortunately, it’s relatively easy to determine if you need an upgrade or not. more

  • 7 Ways the Wrong Phone System Can Haunt Your Business

    The wrong phone system could be haunting your business - and we’re talking about problems more serious than ghosts and ghouls. From increased costs to issues with scaling, we’ve identified seven important ways that a less than ideal phone system could be holding you back. You’ll be surprised at how much of a difference this can make to your bottom line too. more