Project Management Software is a Tool, Not the Answer to Project Planning & Control

Updated: May 04, 2010

Select a Sound Project Management Methodology

All projects have three major elements that need to be controlled in order for a project to be successful. Those elements are Time, Cost, and Quality. Time is measured by using a schedule, cost is measured by using a budget, and quality is measured by using specifications. Projects are only successful if they are completed on-time, within budget, and to specifications. If the project management system you have selected does not take into consideration all three of these elements then you will have a difficult time planning and controlling your project through its completion. Your project deadline, budget, and quality constraints will require you to make trade-offs in these three variables. A sound project management approach creates an opportunity to make better decisions about those trade-offs earlier in the process and thereby increases the probability of success.

Select Tools that Support the Chosen Methodology

There are many project management software packages currently available in the market today. Finding a software tool that quickly provides the information needed to analyze and make decisions for your project is not a simple task. While many project management tools are good for planning the initial schedule, sometimes it can be difficult to update the schedule, change resource allocations, modify activity durations or change precedence relationships. Select a tool that has a friendly user interface, easily allows plan changes and supports your chosen project management methodology.

The Planning Process

A good planning process is made up of three distinct steps:

  1. Define the Project
  2. Develop an Initial Project Plan
  3. Compress the Schedule and Develop a Baseline Plan

Defining the project is the first step towards having a successful project outcome. During this step the project manager is selected and the sponsor(s) of the project is interviewed to determine exactly what he/she is expecting the project team to deliver. Once the project has been defined by the sponsor(s), the project team is assembled to develop the project charter. The charter should contain a short background statement, the expected deliverables, the project objectives, the list of the project team and sponsors, a list of key dates, and any assumptions, risks, and constraints that the project team can identify. In addition, the project charter should also contain the time-cost trade-off rate. This is defined as the cost to the organization if the project is finished late or the benefit if finished early. The time-cost trade-off rate is used to make cost effective decisions for compression of the project plan. Once the team is in agreement about the project's scope, key personnel requirements, major constraints, assumptions, and risks, those items should then be presented to stakeholders for approval. By completing this process up-front, the project team will have a clearly defined (and understood) set of deliverables and an agreed-upon direction prior to making the investment in developing the project plan.The initial project plan is developed by the project team around the deliverables identified in the charter. The deliverables are broken down into work tasks (activities) through the development of a work breakdown structure. Once this is complete, the team needs to identify the task owners, durations and the precedence relationships. The precedence relationships are developed and documented using a network diagram. After the network diagram is developed, the project plan is entered in to the selected project management software for validation and schedule compression. Upon completion of the project plan compression and validation, a baseline of the plan is saved. The baseline plan is used to measure variance as the project is moved into the control mode.

The Control Process

The Control Process is the most important part of managing a project once a good plan has been developed. All projects should be updated on a regular basis, typically, every one to two weeks. The main objectives of project control are to:

  1. Gain an objective indication of the status of the project and key milestone dates
  2. Keep team members focused on the project and their activities
  3. Uncover and resolve any schedule-related problems
  4. Update the schedule to reflect the most current information about the project

The first step in the control process is to collect activity status information from the team members. The project plan should then be updated and the remaining activities should be rescheduled. The plan is then compared against the baseline plan and the variance is analyzed. If necessary, based on the update, the plan may need to be recompressed to meet the project deadline/key dates. The recompression is typically done with the project team. After the schedule has been recompressed, all team members need to reconfirm that they can meet the near term commitments for their assigned tasks. A project status report is then developed and distributed to the management and project team members. In some cases, a formal control meeting is held to communicate the update results directly to management and the project team members.

Featured Research
  • Best ERP Features and Benefits for Your Business

    Are you considering investing in ERP software for the first time? Or maybe you already have an ERP solution but you’re worried it’s becoming dated. If either of the above apply to you, read our latest guide on the top ERP features and benefits based on the size of your business. You may be surprised at how versatile and cost-effective it is becoming - regardless of if you own a small business or run a large enterprise. more

  • 9 Spooky Signs You Need a Contact Center Upgrade

    When was the last time you evaluated the performance of your current contact center and the software you are using? The results may be frightening! If it’s been awhile since you invested in contact center software, there is a good chance that your needs have changed or that there are better options available now. Fortunately, it’s relatively easy to determine if you need an upgrade or not. more

  • 7 Ways the Wrong Phone System Can Haunt Your Business

    The wrong phone system could be haunting your business - and we’re talking about problems more serious than ghosts and ghouls. From increased costs to issues with scaling, we’ve identified seven important ways that a less than ideal phone system could be holding you back. You’ll be surprised at how much of a difference this can make to your bottom line too. more

  • Ditch Your Fax Servers

    An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing. more

  • The IT Manager's Survival Guide

    As an IT manager, maintaining physical fax servers and infrastructure is not a high priority. However, fax capability remains a business need simply because chances are your industry is dependent on its security. What if there was a way to reduce the amount of time spent handling fax complaints and maintaining physical servers? And this way took into account security, cost savings, and freed up your IT resources. Would you be interested? more