Nextiva Launches NextOS VoIP and Call Center Communications Platform

Updated: May 17, 2012

Nextiva Launches NextOS VoIP and Call Center Communications Platform

Nextiva, a leading cloud-based business VoIP provider, announced today that it now offers and supports a next generation communications platform, NextOS, to the small and midsize business market, including its current customer base of 60,000 companies. The new platform includes enhanced calling features, as well as hosted call center services, that will make customers more productive and profitable.

The NextOS technology platform is a state-of-the-art telecommunications infrastructure that allows a company’s employees to conduct their business from anywhere. The platform utilizes the world’s leading VoIP communications technology and is supported by 1,500 expert engineers. Nextiva will offer VoIP systems for various business requirements including front office, hosted PBX, SIP trunking, mobile business and call centers.

NextOS delivers a range of over 25 easy-to-use features and tools designed to make controlling incoming and outgoing business calls easier. The Auto Attendant acts as a professionally automated receptionist and offers flexible greeting and routing options. Nextiva Anywhere™ enables customers to dial one number and reach the employee at whichever phone line they choose – desk, home or mobile – and allows for seamless transitions between lines while any of the phones are in use. The Call Me Now feature creates a unique hyperlink that can be sent to a prospect or customer which requests them to enter their phone number and initiates a call from you to their line. These elements, to name a few, are all controlled by the innovative Nextiva Assistant Enterprise, which acts as a management toolbar across Microsoft Outlook, Internet Explorer and Mozilla Firefox and allows users to manage incoming and outgoing messages, maintain up-to-date availability information and configure call controls.

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