Xima Chronicall Solution Now Rated "Avaya Compliant"
On April 21, 2011, Xima Software announced that the Xima Chronicall Solution was now fully compliant with Avaya IP telephony solutions. This new development means that small businesses can quickly add an assortment of improved capabilities to their networks without having to spend the time and money it normally takes to replace their current infrastructure.
The Xima Chronicall Solution is a call history and reporting suite that shows how personnel resources are being utilized at a company at any specific point or time period. The software also has a Cradle to Grave View that allows companies to identify and quantify historical calls and recordings, and the ability to produce more than eighty detailed reports, charts, and graphs.
Xima Software was able to achieve full compliance for the software platform through the Avaya DevConnect program. This is a special initiative designed to create and market products that can securely interoperate with all manner of Avaya technology. Standard membership is free and includes access to SDKs and developer tools, API documentation, and training materials for the different products.
Xima Software is a gold member of the program, so they were able to submit the Xima Chronicall Solution for compatibility testing at the Avaya Solution Interoperability and Test Lab. The Avaya engineers proceeded to develop a comprehensive test plan for the software and were able to determine that it was fully compatible with Avaya IP Office Release 6.1.
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