CDC Software CRM
CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a provider of enterprise software applications and services designed to help organizations deliver a superior customer experience, while increasing efficiencies and profitability. CDC Software provides customers with maximum flexibility in their solutions through multiple deployment options which best fit their business needs. Leveraging a service-oriented architecture (SOA), CDC Software offers multiple delivery options for their solutions such as on-premise, cloud-based or hybrid (blending of the two options) deployment offerings. CDC Software's product suite includes: CDC Pivotal CRM and Saratoga CRM (customer relationship management).
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Other CC solutions include: CDC Factory (manufacturing operations management), Activplant (enterprise manufacturing intelligence), CDC Ross ERP (enterprise resource planning), CDC Supply Chain (supply chain management , warehouse management and order management),CDC xAlerts (real-time supply chain event management), CDC Power (discrete ERP), CDC eCommerce, CDC NFP/NGO, CDC Pivotal CRM and Saratoga CRM (customer relationship management), CDC Respond (customer complaint and feedback management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, CDC HRM (human resources) and business analytics solutions.
These industry-specific solutions are used by more than 6,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, technical support and IT consulting.
CRM software is an invaluable tool for improving customer and client relationships with easy-to-access information and real-time updates, the use of CRM is always evolving. 2021 is approaching quickly, bringing with it a new wave of innovation in CRM technology and capabilities. This guide explores upcoming CRM trends and highlights some of the top CRM vendors you should be watching in 2021 and beyond. more
From organized client and customer data, to advanced automations and reporting, to improved lead tracking and conversions, CRM software is the business software must-have of the year. Our 2019 Year-In-Review explores all of our favorite CRM providers, features, and innovations of the year and takes a peek at the trends on the horizon in 2020. more
Modern CRM solutions offer enhanced features, tools, and integrations that can help you not only drive productivity and profits, but also position your mid-sized company for growth. In conjunction with simply having CRM software, though, you must also create a strategy that fully utilizes all the tools and features to your best business advantage. Our new whitepaper explores CRM growth strategies that your medium-sized company can leverage to spur business growth across sales, support, marketing, and more. more
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