Cisco unveiled a variety of innovations that will make it possible for people to participate in social collaboration, regardless of where they are working, by bringing social capabilities to the devices and applications that workers use most often. The innovations pertain to what's now called Cisco WebEx® Social (formerly known as Cisco Quad™) and build upon existing offerings that help employees share knowledge, find experts and information and form effective virtual work teams. With this release of WebEx Social, Cisco is introducing the following capabilities:
Cisco is extending WebEx cloud services to not only encompass what was formerly known as Quad, but also Cisco Callway, Cisco's hosted TelePresence solutions. Cisco is aligning its Quad and Callway brands with WebEx where they join a market leading portfolio of web conferencing and instant messaging solutions. By bringing a comprehensive solution to the cloud, Cisco provides users and IT with easy access to their social collaboration tools of choice from any device. The expanded WebEx family of cloud collaboration services will utilize the global data center footprint and operational excellence of the WebEx cloud to deliver highly available, real-time cloud services that meets the needs of the most demanding organizations. The WebEx cloud is the world's second-largest public cloud for business collaboration applications.
Additional Details
Extending social to where people work – WebEx Social helps broaden participation by enabling employees working on mobile devices, email and personal productivity applications to easily engage in social collaboration with their colleagues. In addition, the new WebEx Social software developer kit (SDK) allows developers to extend core WebEx Social capabilities, such as Activity Streams, Watch List and Open Search, to critical business applications.
Integrated real-time communications and video – WebEx Social also unifies social and real-time collaboration solutions – like video, voice, instant messaging (IM), presence and web conferencing -- into a single, integrated user experience. This not only gives users immediate access to the right tools at the right time, but can drive higher and faster adoption of new collaborative ways of working. WebEx Social offers new compelling real-time video experiences and deeper integration with WebEx conferencing.
Familiar, Personalized User Experience–
Simple and Powerful Expert Q&A– In addition to helping employees locate experts and information, WebEx Social now helps problem-solving by finding answers to specific questions. New Expert Q&A crowdsources answers by intelligently routing questions to identified experts within an organization.
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