Microsoft has just announced that Microsoft Dynamics CRM 2015 as well as updates to its Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services will be generally available in the fourth quarter of 2014.
The new updates revolutionise the way sellers and marketers unite and collaborate to deliver a seamless customer experience.
Salespeople now have the ability to impact campaigns and targeting with unprecedented insight into marketing calendars and campaigns.
The updates also enable marketers to more effectively plan and execute marketing campaigns and better track their impact, while strengthening synergies with the sales process. Microsoft Dynamics CRM continues to deepen its integration with Microsoft’s leading productivity applications, including Microsoft Office 365, Yammer, Lync, Skype, SharePoint and Power BI for Office 365.
The new release is designed to address ongoing needs for businesses to collaborate among different divisions and groups to better take advantage of opportunities and to meet the evolving needs of their customers.
“Unlike vendors who want to separate businesses by selling them myriad separate clouds and solutions, we have designed Microsoft Dynamics CRM to facilitate the kind of collaboration that businesses need to thrive and grow,” said Demitris Mitsas, partner sales executive for Microsoft Business Solutions Cyprus, Malta and Slovenia.
“This means that marketers and sellers can work more closely together to engage customers, bridging the chasm between marketing and sales to truly deliver end-to-end experiences customers will love.”
[attach id=368805 size="large"]Photo: Reuters[/attach]
Wolfgang Kirsch, CEO of Media-Saturn Germany, uses a huge online product information screen in the European state-of-the-art store of German electronics retailer Media-Saturn after a news conference at the headquarters in Ingolstadt, southern Germany. The shop will open on Tuesday.
Over 20 participants in first FranklinCovey programmes
Two local programmes of the 7 Habits of Highly Effective People – Signature 4.0 have attracted over 20 participants since the latest edition was launched in Europe last April.
One open programme and one in-house programme ensured that a wide cross-section of people was exposed to these timeless principles, receiving insights into making their personal and professional lives more effective.
First launched by the late Stephen Covey in 1985, the 7 Habits content has gone through three major iterations, although the principles and paradigms have remained unchanged.
Earlier this year, the 7 Habits programme underwent the most extensive product development effort that FranklinCovey Co. has ever attempted.
Commenting on the latest 7 Habits programmes delivered in Malta, Malcolm Naudi, managing director of FranklinCovey Malta Ltd, said: “We have received excellent feedback from the participants and this makes us even more convinced that the content has great potential for further dissemination locally.
“7 Habits 4.0 is a great leap forward. While preserving the soul and keeping the timeless practices that Stephen Covey captured so brilliantly in his book, we now have added timely practices and a general updating of the components to live in the second decade of the millennium.”