Aptela Extends VoIP Market Leadership with New Call Control Functionality
Aptela, a nationwide leader in hosted VoIP solutions and winner of TMC's 2010 Internet Telephony Product of the Year award have done it again. With their release of Aptela version 5.3 they are leading the hosted PBX and VoIP industry once again with new call control functionality. This new version of Aptela’s cloud-based calling platform offers increased business intelligence via its new call control functionality.
New additions to v5.3 include a Find Me Management Tool, Follow Me redirect tool, Do Not Disturb service, Smart Find Me List tool for regularly called numbers, Department Recording for calls at the department level and a plugin for Firefox to integrate internet and telephony services.
The new version from Aptela was written in Erlang/OTP using CouchDB to store data and shows the true scalability and strong rollover protection offered by cloud-computing-based telephony services.
These additions to Aptela’s cloud-computing-based VoIP services will increase the abilities of mobile workforces, especially for companies with large sales fleets, entrepreneurs and small businesses. The addition of hard-line-like telephony services to a mobile cloud-accessed VoIP services is truly bringing the cloud to life, and gives intuitive enterprise-level solutions to small businesses and mobile entrepreneurs.
The addition of this toolset by Aptela will help bring the growing abilities of cloud-based telephony to the foreground and will undoubtedly challenge other hosted VoIP solutions to begin using cloud technology on mobile platforms.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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