Skullcandy Deploys Telesphere Hosted VoIP & Call Center Application

Updated: January 06, 2011

Skullcandy, an audio technology company, announced it has selected Telesphere, a provider of nationwide managed telecommunications and Internet services, to supply hosted voice and data services to its Park City and San Clemente locations.

The Telesphere Complete product with Call Center application selected by Skullcandy provides the following services and features:

  • A managed and hosted private data connection
  • Hosted VoIP with Quality of Service (QOS)
  • Business-class IP phones and installation
  • The latest in user and system features
  • A call center application with call monitoring and controlling features

"Skullcandy is a big brand running a tight ship on our infrastructure," said Brad Smith, Operations Manager for Skullcandy. "Telesphere allows us to enjoy the best of both worlds--enterprise-level customer service modules with small-business sized expenditures." "Telesphere is eager to be able to provide Skullcandy with a phone system that will support and grow with them," said Scott Forbush, General Manager of Telesphere Salt Lake City. "Serving clients like Skullcandy is always rewarding because we see them grow and succeed as a quality company. The Telesphere Complete product with the call center application will give them the support and bandwidth necessary for a company growing like this."

Featured Research
  • 7 Reasons Your Business Communications Need to be Headed for the Cloud in 2018

    If your business communication systems aren’t already cloud based, making the switch from traditional systems should be a priority for your business in 2018. The advantages of cloud-based systems are numerous and significant. The cost savings are one well-known aspect - but there are many others like mobility, speed, and security to consider as well. more

  • QTS Communications

    QTS Communications is a Colorado company since 1999, delivering highly reliable Unified Communications to small, medium and enterprise businesses. Our business is Communications, and we understand the technologies that make businesses work. more

  • 7 Ways VoIP Helps Your Business Adapt to Change

    A key trait of successful businesses is their ability to quickly adapt to change. Adaptability allows you to take advantage of changing trends and differentiate your business in even crowded markets. As it turns out, one of the simplest ways to become more adaptable is to use VoIP. There are several reasons this is true - including lower costs, increased mobility, and faster decision making. more

  • 8 Ways to Get More From Your VoIP System

    Many businesses adopt VoIP to take advantage of the cost savings without spending enough time reviewing the features and benefits made available by different solutions. If this is true for your business, there’s a good chance you could be getting more from your VoIP system in the form of even lower costs or improved employee productivity. You may even find that your current software offers features that you aren’t taking advantage of! more

  • The Future of Mobile VoIP

    Business communications have changed a lot in the last few years, and the landscape will only continue to change in 2018 and beyond. These changes are important to stay on top of if you want to maintain or grow a competitive advantage. Things like 5G mobile networks and artificial intelligence have the potential to be extremely disruptive. more

Related Articles