A virtual phone system is a method of using affordable VoIP technology to route your calls over the Internet instead of a traditional analog phone line. By using a Virtual PBX service you will have your phone calls hosted, instead of owning and operating all the hardware at your location.
Hosted PBX solutions are affordable full-feature alternatives to traditional phone systems, and cost only a fraction of the initial layout. These easy-to-install systems are becoming increasingly popular with small to medium sized businesses that want the full functionality of a PBX system without the costs and maintenance that comes part and parcel.
A virtual PBX system can come with an array features that may not be available with a traditional PBX, including: advanced calling and faxing features, toll-free numbers, advanced call forwarding, automated attendants, call log and track tools, and more.
Installation of Virtual PBX is incredibly simple as the networking is done through your hosting service provider. The only hardware you need on premises is the phones—which are easy enough to setup, and an Internet connection with a minimum connection of a DSL line. Maintenance is nil as it is included in the cost of your hosted solution and therefore requires no on-site technical knowledge.
Virtual phone systems cut costs, reduce the need for hardware purchases and maintenance, and provide valuable communications intelligence through advanced functionalities. Virtual PBX solutions are becoming increasingly popular, as they are easy to migrate to and require no initial investments in hardware or IT manpower
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more