VoIP Survey Shows Increased Demand In Downturn
CompareBusiness Products.com performs regular surveys of business product buyers, particularly in the telephony space and the latest survey of 500 real purchasers who were all in the process of decision making shows emphatically that buyers are considering VoIP solutions for their telephony needs above all other possibilities.
While the high rate of preference for VoIP isn't necessarily a surprise, the amount by which VoIP is now preferred is a dramatic increase from previous levels. Over 90% of all prospective buyers are considering VoIP solutions and over 80% are considering VoIP solutions exclusively.
The reasons for the dramatic increase are clear. First is the improved reputation and market penetration of VoIP which was already seen as the leading solution. Second is the current economy and increased pressures on business costs, historically an area where VoIP has excelled. Third, the increased need for added functionality in business phone systems as economic pressures increase the need for faster and more intelligent sales cycles.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
