Empirix Solution Now Rated "Avaya Compliant"
Empirix Solutions, a leading third party developer of service quality assurance solutions for IP communications, has had their Onesight monitoring solution certified and rated for use with two of Avaya’s major systems. What this means for businesses interested in purchasing this application is that the ease of deployment is greatly increased.
Third party applications can often cause issues with network infrastructure and complexity, and can require prohibitive implementation costs. The certification by Avaya’s Solution and Interoperability Test Lab guarantees customers a seamless and relatively simple implementation of the Onesight system into their existing Avaya network.
The main thrust of the Onesight solution is health monitoring of existing IP networks. It performs this by emulating customer and operator behaviors in order to monitor issues such as call quality and other performance issues. This enables companies to proactively monitor their networks and troubleshoot and address potential problems.
The certification can make an enormous difference for companies that are deciding between several applications. An application without this quality assurance testing and certification by Avaya personnel may or may not present compatibility issues upon installation into an existing network. Having this guarantee allows a company to purchase the Empirix solution with the peace of mind that it will function as advertised without disrupting network activity.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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