Digium is an open source telephony software solution provider. They are also known as the “Asterisk Company” because their open source telephony solution is called Asterisk. Digium’s open source telephony software is most used open source telephony solution on the market today. Digium also offers other software and hardware products; including Switchvox, which is a unified communications (UC) solution. Digium is a privately held company that was founded in 1999 and headquartered in Alabama.
Digium recently made public the results of a total cost of ownership (TCO) evaluation. The evaluation compared initial investment costs and complete five year costs of their Switchvox solution to their competition’s internet protocol (IP) private branch exchange (PBX) solutions. The evaluation concluded that small and medium sized businesses can save anywhere from 60 to 80 percent on their initial investments in the TCO of the Switchvox UC solution over a five year period of time. The evaluation also concluded that Switchvox has all the capabilities of a highly functionality IP PBX solution at less than half the cost. Digium claims that, over time, customers could realize savings of eighty thousand dollars or more on the average phone system.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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