ShoreTel, a provider of Internet Protocol (IP) phone systems with Unified Communications, recently announced a strategic agreement with NSC Group. NSC Group is a communication solutions integrator. According to the strategic agreement, NSC Group will offer ShoreTel’s UC suite of IP phone systems to medium and large sized organizations located in New Zealand and Australia. Not only will NSC offer ShoreTel’s phone solutions, but they will also offer contact center software and mobile solutions. NSC and ShoreTel have plans to offer a whole new business communications solution due out in April, 2011.
ShoreTel calls their IP phone system with UC solution “brilliantly simple”. ShoreTel is headquartered in California with offices in Texas, the United Kingdom, Australia, and Germany. They offer voice, data, video and mobile communication solutions for medium to large sized companies. ShoreTel has been ranked as the fastest growing IP telephony provider in the world.
NSC Group has been in the Australia enterprise and Government market for twenty-two years. They specialized in the, design, implementation and management of business technology solutions. And, NSC Group offers consulting and support services. NSC Group is headquartered in Australia with multiple offices around the country and in New Zealand.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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