Just about a year ago, early in 2010, Siemens created OpenScape Office MX by renaming their HiPath OpenOffice ME hardware-software product. The rack-mount units, which handle up to 50 users each, can be wired together to support up to 150 users. Pre-configured with an array of applications, customers choose what functionality they want through license keys. Buy only what you need, from a basic call distribution system up to a unified communications Contact Center.
Version three (V3) adds a software product, OpenScape Office LX, which runs on any standard Linux server. VMware's vSphere 4 allows the OpenScape Office LX to also run on a virtual Linux machine, should an IT organization have a powerful server and need to run other operating systems at the same time on the same hardware.
MX and LX systems can be stuck together to support up 1000 users, yet managed as a single network. A wide range of the expected features are included: presence, voicemail, conferencing, auto attendant, callback, mobility, forwarding, and more.
To keep Siemen's present HiPath 3000 customers happy, OpenScape Office HX was also introduced as part of V3. As with the LX, the HX is software running on standard Linux servers. But rather than replace the HiPath 3000, the HX, working as a Unified Communications application server, brings UC capabilities to the installed base.
MyPortal for Desktop also gained some enhancements for clients with the V3 release, including Instant Messaging and click-to-dial.
OpenScape Office V3 is expected to be available from Siemens Enterprise Communications partners by the end of May 2011.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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