On September 19, 2011, Votacall, a major cloud-based UC provider, announced that SIM Partners had selected the Votacall VoIP platform to provide quality voice services to their full range of employees and customers.
SIM Partners reportedly sought a Cloud Communications Provider that had the tools and knowledge to manage voice communications at the company and provide quick updates whenever technological advancements became available. The Votacall VoIP platform met that criteria with end-user and solution support and software upgrades for as long as the contract is in effect.
Tammy Rechtin, the sales and marketing manager at SIMS Partners, released a short public statement about the decision. She stated, “The Votacall Platform provides us with the flexibility to grow without a large capital investment or the potential for system capacity issues. We like the fact that as our business expands, the actual hardware needed is not a concern. To accommodate a new hire, it is truly as simple as getting a phone shipped to us and plugging it in.”
The Votacall platform also has enterprise level flexibility and an absolute investment protection guarantee. Other notable benefits include a lower total cost of ownership and access to special features like an auto-attendant, caller identification, and call recording.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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