VoIP Trends

By Sheila Shanker
Updated: August 31, 2011

Consumer trends are often connected to economics, such as cheap access. However, features, or how easy it is to use the latest advance in this area  also prompt consumers to utilize VoIP systems. Sometimes, though, these trends are affected by government regulations, such as France’s opening up of the market in 2006, allowing for IP communications.

Canadians are embracing VoIP with VOIPGizmos.ca estimating that 1 out of every 12 currently use VoIP systems, taking advantage of lower costs and certain popular features, such as voicemail, PBX -like call control, call queuing and auto attendant services.

The Yankee Group research estimates that the majority of U.S. residential VoIP users will subscribe to multiple bundles in 2011. It also sees potential for VoIP to travel over Fiber-to-the-Home setup, primarily due to the efforts of Verizon with FiOS and AT&T with U-verse. Current bad economic conditions may slow down this process, although VoIP usage has been increasing with businesses of all sizes, which are attracted to the broadband IP and Voice-integrated Instant Messaging (VoIM) systems.

Skype is still very popular with over 220 million users using the generic IP connection and not the “mainstream” VoIP setup. Stealth Communications of New York City has also reported an increase in the run-rate for VoIP connections.