8x8 Inc., a prominent VoIP telephone and cloud communication provider, has released a new study which seems to indicate that small and mid-size businesses are planning for future growth and that the potential to save money has prompted many of them to turn to retail and wholesale VoIP services.
The study asked SMBs to provide the primary factors that are driving them to adopt VoIP phone service. 70 percent of the respondents stated that features were a significant reason, while 62 percent declared that the savings were an important aspect. 37 percent also noted that the convenience of a hosted service was a major reason.
Bryan Martin, the Chairman and CEO of 8x8, Inc., spoke briefly about the study. He stated, “It appears that overall economic conditions may be influencing businesses to look at alternate services such as those 8x8 offers and, in the process of doing so, they are also becoming appreciative of the inherent features and advantages that promote business agility, accessibility and growth.”
On a similar note, wholesale VoIP provider Alcazar Networks recently announced they now offer wholesale local termination of outbound calls. This change is expected to provide carriers with significant savings since users will now be able to terminate local calls at approximately 50 percent of the normal intrastate fees.
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
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