Resource Center

How to Compare Business Phone Systems

Published October 30, 2018
When it comes to Phone Systems, there are unlimited options to choose from. But how do you select the right one? We give you the lowdown, step-by-step.

The Importance of Strengthening Security in ERP Systems

Published October 25, 2018
After numerous costly breaches, security measures across the cyberspace have increased worldwide. ERP is no exception, and here's why prioritizing on cyber security for ERP is an absolute must.

How Helpdesk Software Has Evolved Through The Years

Published October 25, 2018
It's not breaking news that today's Helpdesk software can facilitate so many operations out of its scope, for any business. But how does it do so? That's what this whitepaper aims to explain.

Fixed Assets Are Now Real-Time!

Published October 25, 2018
You'll be surprised as to how much time, energy and money you will save if you upgrade your Fixed Asset system - to function real-time!

Cloud Vs On-Premise IP PBX

Published October 25, 2018
With Cloud technology receiving more attention owing to its versatile qualities, is it the go-to option for a Phone System solution?

IDC: Cloud-Based Applications to Transform Customer Service: Midsize Contact Centers in Transition

Sponsored by: Genesys

Published October 24, 2018

Genesys named a leader in the Forrester Wave™: Cloud Contact Centers, Q3 2018

Sponsored by: Genesys

Published October 24, 2018

eBook: Three Reasons You Need To Build An Ecosystem For Customer Service, Not A Fragile “Frankenstack”

Sponsored by: Genesys

Published October 24, 2018

6 Mistakes to Avoid When Choosing a Hosted VoIP Provider

Sponsored by: Ooma, Inc.

Published October 12, 2018

3 Things to Think About When Choosing the Right Hosted VoIP Communications Provider

Sponsored by: Ooma, Inc.

Published October 12, 2018

CMS and Marketing Go Hand-In-Hand

Published October 11, 2018
Today's CMS platforms aren't just a means to update the text on your website - they're integral components for a successful online marketing strategy! We explain how and why, over our whitepaper.

Email Deliverability

Sponsored by: Bronto

Published October 10, 2018
Your success at delivering emails to your subscribers can make or break your email marketing program.

Holiday LookBook 2018

Sponsored by: Bronto

Published October 10, 2018
Commerce marketers spend so much time and eff ort planning for the holiday season—creating send calendars, crafting promotions, critiquing subject lines and analyzing every pixel of an email’s images. When the email works fl awlessly, it’s like a skater landing a triple axel.

Connect With More Clients Better and Faster

Sponsored by: 8x8

Published October 09, 2018
The important question: Which cloudbased contact center is right for your sales team? This white paper can help you answer this question by outlining the benefits of deploying a cloud contact center and can help you select the best solution by exploring specific features to look for.

Empower Your Customer Service Organization

Sponsored by: 8x8

Published October 09, 2018

5 Reasons You Shouldn’t Skimp on Your Video Conferencing Budget

Published October 03, 2018
We're all for cost-cutting, but just how much is relevant in the case of a superior video conferencing solution?

How Is Business Intelligence Evolving?

Published October 03, 2018
Business Intelligence has been around for quite some time, but lately, how has it been redefining the way we conduct business?

3 Payroll Software Trends That Go Beyond Basic Wages & Taxes

Published September 05, 2018
At a time when every minute matters in the business world, today's payroll processing software does much more than its name suggests. From mobile access to in-depth reporting, new-age payroll software can offer much more than you could expect.

New-Generation Video Conferencing That Breaks Communication Barriers

Published September 05, 2018
Today's video conferencing software is capable of much more than facilitating a cross-continental call. This resource provides more information on what you can expect.

Contact Center as a Service A View from the Trenches

Sponsored by: 8x8

Published September 05, 2018