Resource Center

State of Customer Experience Report

Published June 19, 2019

Solve your call center’s seasonal capacity problem

Published June 19, 2019

Future Proof your small / mid-sized Business

Published June 19, 2019

Migration Playbook

Published June 19, 2019

Customer service best practices

Published June 19, 2019

Modern Supply Chain Software: Top Features & Tools

Published June 07, 2019
Supply chain software tools are beginning to emerge as a business solution must-have, and there is a lot of opportunity for companies of all sizes to invest in a solution that streamlines their supply chain with efficiency, automation, and in-depth, real-time data insights. Our new whitepaper explains the top features and tools offered by modern solutions and provides key tips for choosing the best Supply Chain Management system for your business.

AI & UC: The New Wave of Innovation in Unified Communications

Published June 06, 2019
While VoIP and UC are already a business software power duo, these solutions are ushering in a whole new wave of innovation by introducing AI-powered tools for communication, automation, and more. This whitepaper explores how AI is swiftly becoming the great disruptor of business technology solutions, highlights the key AI capabilities that are appearing in top UC solutions, and shares the business benefits inherent in this new wave of innovation.

Contact Center Software & AI

Published May 23, 2019
Contact Center solutions are a business must-have, and AI enhancements for contact centers are ushering in a whole new wave of innovative customer solutions. Our recent whitepaper highlights the key ways that AI is revolutionizing Contact Center solutions, and explains the most innovative, AI-powered tools available or your Contact Center.

6 Strategic AI Enhancements For Your CRM

Published April 24, 2019
Your CRM solution contains a large amount of data about your business, and CRM software vendors are constantly innovating their solutions to keep pace alongside the bustling business landscape. One of the latest innovations in CRM technology, that is creating multi-level waves of opportunity for all kinds of companies, is Artificial Intelligence (AI). Our latest whitepaper explores the impacts of AI surging on the business technology scene and explains the six strategic AI enhancements you should be embracing in your CRM.

Intelligence Business Technology Showdown

Published April 19, 2019
Data analytics is at the forefront of business trends, and more companies are leveraging modern technology solutions to unlock data potential. There are two main business software technologies making this possible-Business Intelligence (BI) and Artificial Intelligence (AI). This whitepaper details the differences between AI and BI, and explains the important places where these two technologies combine to benefit your business in powerful ways.

How AI is Impacting Every Aspect of Business

Published March 29, 2019
Artificial Intelligence (AI) technology is decades old, but it's currently making a big move into the business software mainstream (and quickly). This new whitepaper provides a brief history of AI, highlights some of the key ways that AI is reshaping modern business practices and initiatives, and explores the intersection of human and machine in business today.

Enterprise Security Software Roundup 2019

Published March 22, 2019
According to Juniper Research, cybercrime is estimated to cost businesses $2 Trillion in 2019. Your business needs strong security measures in place. The most robust security software available on the market is Enterprise Security, which is a full-spectrum suite of tools that are designed to cover all the important security needs of a company, in one system. Check out our recent whitepaper to learn more about protecting your business against cybercrime and see who's leading the Enterprise Security industry.

The Value of VoIP Communication Quality

Published March 15, 2019
The quality of your business communications directly impacts your business success, and many of the features in VoIP systems are designed to not just support, but improve your communications. This whitepaper discusses the tactics and key VoIP tools you can use to boost the quality of your business communications and increase the value of the collaborations within your company.

2019 Time & Attendance Software Roundup

Published March 08, 2019
Clocking in and out is simple enough, but does it improve productivity amongst your employees and the organization as a whole? Our Time & Attendance Software roundup discusses some of the benefits that the latest solutions provide, along with some of our tried and tested recommendations.

2019 Payroll Software Buzzwords

Published March 06, 2019
What’s trending with Payroll systems right now? This whitepaper answers the question, while providing some extra insight on how to choose the right solution based on your business needs.

Marketing Technology Outlook, 2019 Trends

Published March 06, 2019
This marketing technology outlook guide will cover the aforementioned tools and topics our partners see as those that will move the marketing needle forward in 2019. Take a look at these solutions and let us know on the Oracle Bronto Facebook page how you see email marketing and ecommerce evolving in the upcoming year.

Industries Poised to Benefit Most from ERP in 2019

Published March 05, 2019
Today, ERPs aren’t just reserved for large-scale industries such as manufacturing or engineering. Many more market sectors now realize just how crucial it is to be backed by the right ERP – which is what this whitepaper discusses more of.

VoIP Fraud and Scams

Published March 04, 2019
As technology and the cyberspace evolve at a breakneck pace, so does the susceptibility for any compromise. From online accounts to smart devices, everything's at risk - and here's how you can stay ahead of most VoIP-based breaches and frauds.

ERP Buzzwords

Published March 01, 2019
As intricate as they are, ERP systems need to be understood from multiple perspectives. This whitepaper focuses on some of the key terms that are used while talking about ERPs - and how it can enable you to purchase or maintain your ERP as competently as possible.

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Featured Research
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