Resource Center
Beyond the Boardroom with AI
Published July 09, 2019
Video has become an integral business tool, and it’s poised to enter a new era of innovation as Artificial Intelligence (AI) technology comes to mainstream and is built into video solutions to improve communications, boost efficiency and productivity, and create growth opportunities through automation and advanced tools and data insights . Our new whitepaper demonstrates the upcoming growth of video in both communications and marketing, explains all the key innovations that AI will bring to video conferencing software, and provides tips for how you can choose the very best video conferencing tools for your unique business.
HR Software Roundup 2019
Published June 25, 2019
Human Resources (HR) software provides a more robust offering of centralized tools dedicated to managing all the details associated to employees, from the moment of being hired until their time with the company is complete. Our latest whitepaper explains the differences in payroll software, HR solutions, and HCM suites, outlines the key features, capabilities, and business benefits that come along with implementing an HR software solution, and highlights the best HR software vendors for businesses, small to large.
Demystifying AI: Creating an AI partnership that maximizes business results
Sponsored by: Genesys
Published June 20, 2019
How AI can improve contact center and agent performance
Sponsored by: Genesys
Published June 20, 2019
Frost & Sullivan: Global Research Mid-sized Call Centers take a Digital first Approach
Sponsored by: Genesys
Published June 19, 2019
Modern Supply Chain Software: Top Features & Tools
Published June 07, 2019
Supply chain software tools are beginning to emerge as a business solution must-have, and there is a lot of opportunity for companies of all sizes to invest in a solution that streamlines their supply chain with efficiency, automation, and in-depth, real-time data insights. Our new whitepaper explains the top features and tools offered by modern solutions and provides key tips for choosing the best Supply Chain Management system for your business.
AI & UC: The New Wave of Innovation in Unified Communications
Published June 06, 2019
While VoIP and UC are already a business software power duo, these solutions are ushering in a whole new wave of innovation by introducing AI-powered tools for communication, automation, and more. This whitepaper explores how AI is swiftly becoming the great disruptor of business technology solutions, highlights the key AI capabilities that are appearing in top UC solutions, and shares the business benefits inherent in this new wave of innovation.
Contact Center Software & AI
Published May 23, 2019
Contact Center solutions are a business must-have, and AI enhancements for contact centers are ushering in a whole new wave of innovative customer solutions. Our recent whitepaper highlights the key ways that AI is revolutionizing Contact Center solutions, and explains the most innovative, AI-powered tools available or your Contact Center.
6 Strategic AI Enhancements For Your CRM
Published April 24, 2019
Your CRM solution contains a large amount of data about your business, and CRM software vendors are constantly innovating their solutions to keep pace alongside the bustling business landscape. One of the latest innovations in CRM technology, that is creating multi-level waves of opportunity for all kinds of companies, is Artificial Intelligence (AI). Our latest whitepaper explores the impacts of AI surging on the business technology scene and explains the six strategic AI enhancements you should be embracing in your CRM.
Intelligence Business Technology Showdown
Published April 19, 2019
Data analytics is at the forefront of business trends, and more companies are leveraging modern technology solutions to unlock data potential. There are two main business software technologies making this possible-Business Intelligence (BI) and Artificial Intelligence (AI). This whitepaper details the differences between AI and BI, and explains the important places where these two technologies combine to benefit your business in powerful ways.
How AI is Impacting Every Aspect of Business
Published March 29, 2019
Artificial Intelligence (AI) technology is decades old, but it's currently making a big move into the business software mainstream (and quickly). This new whitepaper provides a brief history of AI, highlights some of the key ways that AI is reshaping modern business practices and initiatives, and explores the intersection of human and machine in business today.
Enterprise Security Software Roundup 2019
Published March 22, 2019
According to Juniper Research, cybercrime is estimated to cost businesses $2 Trillion in 2019. Your business needs strong security measures in place. The most robust security software available on the market is Enterprise Security, which is a full-spectrum suite of tools that are designed to cover all the important security needs of a company, in one system.
Check out our recent whitepaper to learn more about protecting your business against cybercrime and see who's leading the Enterprise Security industry.
The Value of VoIP Communication Quality
Published March 15, 2019
The quality of your business communications directly impacts your business success, and many of the features in VoIP systems are designed to not just support, but improve your communications. This whitepaper discusses the tactics and key VoIP tools you can use to boost the quality of your business communications and increase the value of the collaborations within your company.
2019 Time & Attendance Software Roundup
Published March 08, 2019
Clocking in and out is simple enough, but does it improve productivity amongst your employees and the organization as a whole? Our Time & Attendance Software roundup discusses some of the benefits that the latest solutions provide, along with some of our tried and tested recommendations.
2019 Payroll Software Buzzwords
Published March 06, 2019
What’s trending with Payroll systems right now? This whitepaper answers the question, while providing some extra insight on how to choose the right solution based on your business needs.
- Accounting Software
- Broadband
- Business Intelligence
- Cloud Computing
- CMMS
- Contact Center
- Content Management System
- CRM
- Cyber Security
- Debt Recovery Services
- Electronic Medical Records
- ERP
- Expense Management Software
- Fixed Asset
- GPS Fleet Tracking
- Help Desk Software
- HR Software
- Learning Management Systems
- Marketing Automation
- Medical Practice Management
- Mobile/Wireless
- Networking
- Password Security
- Payroll
- Phone Systems
- Point of Sale
- Practice Management Software
- Project Management Software
- Remote Support Software
- Security Software
- Storage
- Supply Chain Software
- Time and Attendance
- Video Conferencing
- Virtualization
Before it became a necessity during the 2020 COVID-19 pandemic, many companies had already begun realizing the benefits inherent in embracing remote work. These benefits are substantial and signal that (even when the pandemic is but a memory) remote work will continue to flourish and become a mainstay in the redefined workplace - particularly when it comes to VoIP. This guide will demonstrate how the workforce is changing and leaning toward remote work as a permanent business choice, explain the critical role VoIP will continue to play in supporting remote work, and highlight some of the new trends and innovations coming in 2021 for VoIP. more
As companies look for cloud-based tools to support recruiting, employee onboarding and training, payroll, and benefits, HR and Payroll software solutions will be positioned for substantial growth every year over the next 5-7 years. But what HR and payroll features are going to be necessities for a changing workforce heading into 2021? This guide describes the functions of HR and Payroll software in the changing business landscape, provides insight into how your business can determine which tools you need, showcases some stats and facts about the HR software market, and outlines the best features and functionalities of Payroll and HR software. more
Due to increasing cloud software adoption and a growing number of connected devices leveraged for business, security software is not just a mission-critical necessity, but also a strategic advantage that can be leveraged to secure company data, protect networks, and ensure that all endpoints are open only for authorized, trusted employees. This guide explores recent statistics around cybercrime and endpoint security, outlines the key functions of cybersecurity and endpoint security software, and highlights some of the security industry leaders to watch in 2021. more
