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Practice Management Vs. EHR Vs. Medical Billing

Published July 19, 2019
Practice Management software solutions (complete with EHR integration and medical billing functionality) help streamline all the important administrative functions of a medical practice so you can focus on what matters most - your patients. Our latest whitepaper outlines the benefits and features of Practice Management software, EHR systems, and Medical Billing solutions, explains how these systems differ from one another (and how they work together in an integrated suite of tools), and offers insight into which software solution(s) your practice needs to run smoothly so you can see more patients and increase your revenue.

The Elephant in the Room

Published July 11, 2019

Connect More With Clients Better and Faster

Published July 11, 2019

Modernize Your Workplace With Cloud Communications

Published July 10, 2019

8x8 X Series Solution Overview

Published July 10, 2019

Beyond the Boardroom with AI

Published July 09, 2019
Video has become an integral business tool, and it’s poised to enter a new era of innovation as Artificial Intelligence (AI) technology comes to mainstream and is built into video solutions to improve communications, boost efficiency and productivity, and create growth opportunities through automation and advanced tools and data insights . Our new whitepaper demonstrates the upcoming growth of video in both communications and marketing, explains all the key innovations that AI will bring to video conferencing software, and provides tips for how you can choose the very best video conferencing tools for your unique business.

HR Software Roundup 2019

Published June 25, 2019
Human Resources (HR) software provides a more robust offering of centralized tools dedicated to managing all the details associated to employees, from the moment of being hired until their time with the company is complete. Our latest whitepaper explains the differences in payroll software, HR solutions, and HCM suites, outlines the key features, capabilities, and business benefits that come along with implementing an HR software solution, and highlights the best HR software vendors for businesses, small to large.

How AI can improve contact center and agent performance

Published June 20, 2019

State of Customer Experience Report

Published June 19, 2019

Solve your call center’s seasonal capacity problem

Published June 19, 2019

Future Proof your small / mid-sized Business

Published June 19, 2019

Migration Playbook

Published June 19, 2019

Customer service best practices

Published June 19, 2019

Modern Supply Chain Software: Top Features & Tools

Published June 07, 2019
Supply chain software tools are beginning to emerge as a business solution must-have, and there is a lot of opportunity for companies of all sizes to invest in a solution that streamlines their supply chain with efficiency, automation, and in-depth, real-time data insights. Our new whitepaper explains the top features and tools offered by modern solutions and provides key tips for choosing the best Supply Chain Management system for your business.

AI & UC: The New Wave of Innovation in Unified Communications

Published June 06, 2019
While VoIP and UC are already a business software power duo, these solutions are ushering in a whole new wave of innovation by introducing AI-powered tools for communication, automation, and more. This whitepaper explores how AI is swiftly becoming the great disruptor of business technology solutions, highlights the key AI capabilities that are appearing in top UC solutions, and shares the business benefits inherent in this new wave of innovation.

Contact Center Software & AI

Published May 23, 2019
Contact Center solutions are a business must-have, and AI enhancements for contact centers are ushering in a whole new wave of innovative customer solutions. Our recent whitepaper highlights the key ways that AI is revolutionizing Contact Center solutions, and explains the most innovative, AI-powered tools available or your Contact Center.

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