Resource Center

How Five IT Leaders Transformed Their Enterprises with Cloud Communications

Sponsored by: 8x8

Published June 29, 2018
CIOs of midmarket and distributed enterprises are increasingly adopting cloud-based communications solutions, or Communications as a Service (CaaS), as a replacement for traditional on-premise systems. "Communications as a Service is emerging as an answer to the pain organizations experience trying to keep up with rapid changes in both technology and capability in the unified communications and collaboration space."

6 Ways You Should Be Using VoIP Reporting

Published June 05, 2018
The VoIP market is in a period of exponential growth, in fact, it is predicted to generate $86 billion dollars in global revenue by the year 2020. Part of the reason for this growth is the amount fo effective tools that VoIP providers have that support business communication. Download and read our latest guide as it will explain not only why you should be paying attention to your VoIP data, but also outline six key ways that you should be utilizing this reporting.

7 UC Innovations to Watch for in 2018

Published April 24, 2018
Unified Communications solutions continue to quickly evolve as more businesses realize the benefits of integrating and streamlining their communication tools. 2018 will likely be a big year for Unified Communications, as there are several big innovations on the horizon. If you currently utilize UC or are planning on investing in UC tools, it will be worth your while to pay attention to these developments.

Are VoIP and AI 2018's New Tech Power Couple?

Published March 26, 2018
Whether you like it or not, AI is going to be hugely disruptive across many facets of business over the next decade. According to Constellation Research, the Artificial Intelligence (AI) market will surpass $100 billion by 2025! But the changes aren’t just in the future - AI is going to start shaking things up in 2018 as well.

7 Reasons Your Business Communications Need to be Headed for the Cloud in 2018

Published February 22, 2018
If your business communication systems aren’t already cloud based, making the switch from traditional systems should be a priority for your business in 2018. The advantages of cloud-based systems are numerous and significant. The cost savings are one well-known aspect - but there are many others like mobility, speed, and security to consider as well.

QTS Communications

Sponsored by: QTS Communications

Published February 20, 2018
QTS Communications is a Colorado company since 1999, delivering highly reliable Unified Communications to small, medium and enterprise businesses. Our business is Communications, and we understand the technologies that make businesses work.

7 Ways VoIP Helps Your Business Adapt to Change

Published February 12, 2018
A key trait of successful businesses is their ability to quickly adapt to change. Adaptability allows you to take advantage of changing trends and differentiate your business in even crowded markets. As it turns out, one of the simplest ways to become more adaptable is to use VoIP. There are several reasons this is true - including lower costs, increased mobility, and faster decision making.

The Future of Mobile VoIP

Published January 31, 2018
Business communications have changed a lot in the last few years, and the landscape will only continue to change in 2018 and beyond. These changes are important to stay on top of if you want to maintain or grow a competitive advantage. Things like 5G mobile networks and artificial intelligence have the potential to be extremely disruptive.

8 Ways to Get More From Your VoIP System

Published December 01, 2017
Many businesses adopt VoIP to take advantage of the cost savings without spending enough time reviewing the features and benefits made available by different solutions. If this is true for your business, there’s a good chance you could be getting more from your VoIP system in the form of even lower costs or improved employee productivity. You may even find that your current software offers features that you aren’t taking advantage of!

7 Ways the Wrong Phone System Can Haunt Your Business

Published November 07, 2017
The wrong phone system could be haunting your business - and we’re talking about problems more serious than ghosts and ghouls. From increased costs to issues with scaling, we’ve identified seven important ways that a less than ideal phone system could be holding you back. You’ll be surprised at how much of a difference this can make to your bottom line too.

Ditch Your Fax Servers

Sponsored by: J2 Global

Published November 06, 2017
An in-house fax server gives an IT department centralized management and monitoring over the entire enterprise's faxing. This can help your company track usage and better maintain records for auditing and record keeping. However, there are serious drawbacks that come with utilizing an in-house fax server solution and these range from security to cost-prohibitive pricing.

The IT Manager's Survival Guide

Sponsored by: J2 Global

Published November 06, 2017
As an IT manager, maintaining physical fax servers and infrastructure is not a high priority. However, fax capability remains a business need simply because chances are your industry is dependent on its security. What if there was a way to reduce the amount of time spent handling fax complaints and maintaining physical servers? And this way took into account security, cost savings, and freed up your IT resources. Would you be interested?

VoIP: Your New Secret Weapon for a Strong Year End

Published October 23, 2017
As the end of 2017 nears, you may be feeling pressure to make sure you close the year out strong.If you’ve been sitting on the fence regarding VoIP, this may be the perfect time to switch. VoIP options had never been better or more full-featured than they are now, and it may be just the thing your business needs to see a productivity and profitability boost.

Is Your Phone System Stealing Profits?

Published October 12, 2017
Having the wrong phone system can dramatically cut into your profits. Despite this, many businesses just sign up for a plan or platform that seems ‘good enough’. If you haven’t carefully considered your options and the included features, there’s a very good chance that you are leaving money on the table in some way.

Phone System Technology Showdown

Published October 05, 2017
VoIP and IP telephony are often misconstrued as being the same type of phone system, but the truth is they operate on different technology and deployment methods. This guide will explain the differences between VoIP and IP, go into the pros and cons of both VoIP and IP-PBX, and give insight into which type of phone system will benefit your business the most.

Why Enterprises are Making the Switch to VoIP

Published September 26, 2017
Your phone system is your most important business communication system. It allows you to connect with your employees, prospects, and clients. And wouldn't it be great if there was a solution that helped drive down costs while providing a competitive advantage?

Business Phone System Buyer's Guide

Published September 19, 2017
Communication has been a focal point in business since inception, but the industry is changing drastically in how people connect to one another and what tools and systems they use to do so. Less than 15 years ago, 90% of people relied on landline phone systems for communication. Today, less than 60% of Americans even have a landline and 40% rely solely on their mobile phone.

Top 11 VoIP Myths Busted

Published September 13, 2017
VoIP is one of the fastest growing business communication technologies, with many saying that it will grow at a rate of 10% year over year for the foreseeable future. As with any new technology, there are many myths floating about that claim to answer the questions that surround how the new service works.

The Pros and Cons of a Hosted VoIP Solution

Published August 30, 2017
By 2020 there will be 204.8 billion corporate VoIP users, accounting for over $86 billion in global revenues. VoIP is an exceedingly fast growing market, however, it may not be the best option for your company. Because of this, it is extremely important to dive into the distinctions involved in this solution so you can choose the best system for your company.

13 Ways to Enhance Your VoIP Security

Published August 24, 2017
While you are searching for your new VoIP system, it is essential to be aware of not only the benefits of VoIP but how you can protect yourself from malicious intent. Over 18 million new malware samples were captured in 2016's Q3 alone. While that number might seem quite high, there are simple steps that can be taken to ensure that your new system does not get hacked.