Resource Center

Topic: Phone Systems

Phone System Implementation Expectations

Published June 30, 2017
Providers would have you believe that implementing a new phone system is as easy as counting to three. However, while the process may not be difficult, there are steps that need to be taken to ensure that your new VoIP system is installed and implemented smoothly. Luckily, the challenges associated with upgrading your system tend to be fairly predictable. Most businesses run into the same set of problems that many others have faced before them, meaning avoiding or overcoming them is as easy as preparing ahead of time.

Your Phone System and Your Bottom Line

Published June 20, 2017
Businesses have been using phones to drive increases to their bottom lines for almost a century now. Telephony, much like the rest of the business world, has seen drastic changes with the increase in technological advancement. Voice Over Internet Protocol (VoIP), has enabled companies to connect with consumers at levels that have been seen as unheard of before. And trust us when we say this, it is doing wonders for the bottom line.

VoIP vs. VoPI

Published June 12, 2017
Are you searching around for an upgrade to your current phone system? If so, you've mostly likely heard of VoIP, but do you know about VoPI? Lately, there has been a lot of conversation around what the difference is between the two systems. Most of this conversation centers around security, as both of these systems, operate over the internet versus the traditional phone lines.

Why You Need Mobile VoIP

Published June 07, 2017
Mobile VoIP is growing at an exponential rate and can help your company reduce costs, improve communications, and drive increased employee satisfaction and loyalty. If what was just mentioned above sounds like it would be good for your business (it is), download our latest guide Why You Need Mobile VoIP to learn even more reasons why you need to make the switch today!

How You Can Stop VoIP Eavesdropping

Published May 30, 2017
In today’s modern technological world we face cyber threats on an almost daily basis. This rings true when switching phone systems to VoIP. While there are many benefits to making the switch, there MUST be precautions taken to ensure that your new phone system is safe and secure.

How VoIP is Transforming the Healthcare Industry

Published May 25, 2017
The healthcare industry, like many industries, is in the midst of an era of rising costs and an ever increasing pressure to drive down expenses. Now, what if we were to tell you that there was a simple solution to these problems? The answer is VoIP. And to make it sweeter, it allows for your hospital staff to utilize modern mobile devices as resources instead of antiquated phone systems.

[Infographic] 8 Common Pain Points UC Eliminates

Published May 18, 2017
Every company has moments of frustration, it is when these moments become extended periods of inefficiency, or pain points, where we start to see loss in productivity and employee morale. What truly sets a successful business apart from those of its competitors, is how they take these pain points and use them as opportunities to improve upon procedures and systems to eliminate pain points and move beyond what was the status quo.

Go VoIP and Go Green

Published May 17, 2017
You may be looking to switch to VoIP because of the cost benefits that it will bring your company, but did you know that it is also FAR BETTER than traditional phone systems for the environment as well? With environmental impact being at the forefront of both consumer and business minds, it is essential that business decisions are made now based on economic AND ecological impact.

eGuide: Comparing UC Vendors

Published May 15, 2017
Changing your company’s business communications solution is an investment in time and money that will touch everyone in your organization. A successful unified communications (UC) deployment should streamline everyone’s work flow, simplify IT operations and deliver a lowered total cost of operations. Your company deserves nothing less.

Getting More from Your VoIP System

Published May 11, 2017
Too many businesses fall into the trap of setting up their VoIP as a "plug and play" and getting to work. However, we have found that this thinking only leads to businesses failing to get the most out of their VoIP experience. We have put together an in-depth guide that will walk you through 15 easy steps to get more out of your system.

Making Your Phone System Work

Published May 04, 2017
Deciding what to do about a legacy phone system can be difficult. The advantages of modern systems like VoIP are well-documented, but the switch can still be resource intensive. Updating your old system is usually the better decision, but circumstances often make this impossible. Fortunately, there are other ways to improve and tweak an existing system to enjoy better performance.

[Infographic] Top 11 Advantages of SIP Trunking

Published May 03, 2017
Technology can be frustrating. You’re just getting used to the idea of VoIP, and now everyone is telling you to research SIP trunking. When you look at the stats, you’ll understand why. By the end of 2017, 67% of businesses are expected to be using SIP trunking in their communication strategy.

15 Traits of a Good Phone System

Published April 25, 2017
While each marketed model has its own host of bells and whistles, when it comes down to it, for you to select the best phone system for your business, focus on little more than these 15 traits!

What To Do When Your VoIP Contract Expires

Published April 11, 2017
Automatically renewing your VoIP contract is a mistake. The VoIP landscape has been changing rapidly, and it pays to review all of your options before committing to another contract.

VoIP Brings Big Benefits to Small Businesses

Published April 07, 2017
If you run a small to midsized business and you're still relying on a traditional phone system, you need to rethink things. VoIP offers most businesses, regardless of the size, huge benefits. For small businesses, it unlocks the opportunity to have an enterprise-level communication system without the traditional expenses.

[Infographic] How UC Can Improve Employee Productivity

Published April 06, 2017
If you’re interested in a straightforward way to improve the productivity of your employees, it's time to consider adopting a Unified Communications (UC) strategy.

How to Cut VoIP Costs Without Losing Features

Published April 05, 2017
No matter how long your business has been around, when given the chance to cut costs without compromising important business processes, you make it happen without a moment’s hesitation.

VoIP and the Contact Center

Published April 04, 2017
Ready for the big reveal? It’s simple—a Voice over Internet Protocol system (VoIP). Offering benefits in terms of cost and functionality, VoIP is the perfect match for your contact center.

Unnecessary VoIP Features that Drive up Costs

Published March 28, 2017
These days, few communication tools rival VoIP systems in the ways of workplace efficiency. From improved voicemail to email integration, VoIP products make businesses run smoothly.

Why Your Educational Institution Needs to Implement VoIP

Published March 27, 2017
VoIP makes a lot of sense for educational institutions—and it’s not just because of the substantial cost savings. Other benefits include increased efficiency and integration options. Emergency responsiveness can even be improved.

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