Resource Center

Topic: Phone Systems

Why are Companies Still Using PBX?

Published March 08, 2017
For years, all kinds of businesses depended on Private Branch Exchange (PBX) phone systems to help facilitate direct, line-to-line communication. Over the course of the past decade, however, Voice over Internet Protocol (VoIP) technology quickly became the go-to resource for brands.

Top 15 Reasons You Should Upgrade to VoIP

Published March 06, 2017
While more businesses make the switch to VoIP every single day, there are also many that choose to stay with the system they are used to.The rationale is almost always the same. You don’t want to shake things up when what you are already using is working.

[Infographic] 16 Mistakes to Avoid When Buying a Phone System

Published March 01, 2017
Choosing a phone system for your business isn’t as easy as it looks. Most people learn this the hard way. You choose a new system, and everything seems fine. Until it isn’t. In hindsight the problems always seem obvious, yet countless businesses fall into the same traps every year.

What You Need to Know About VoIP Security

Published February 23, 2017
No matter the industry or area of expertise, a strong VoIP system is the perfect tool for any business looking to take both its internal and external communication to the next level.

Are You Using These 5 VoIP Features?

Published February 21, 2017
In large part, the success of your business depends on the strength and reliability of your team’s many communication networks—this includes your Voice over Internet Protocol system (VoIP).

Go Mobile and Increase Employee Productivity

Published February 15, 2017
The Bring Your Own Device (BYOD) and Voice over Internet Protocol (VoIP) tech trends now allow people to work whenever, wherever, and however they want—mobility makes it happen.

[Infographic] How to Select a Phone System in 10 Steps

Published February 15, 2017
Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done.

How to Improve Call Quality

Published February 13, 2017
Business success is heavily dependent upon its employees’ ability to communicate. Luckily, Voice over Internet Protocol (VoIP) technology gives companies a communicative advantage.

IP Phone System Providers Comparison Guide

Published February 07, 2017
To help B2B companies start 2017 off on the right foot, we compiled a list of over 40 IP phone vendors. In one, easy-to-reference location, we’ve neatly outlined the information you need.

Modern Business VoIP Features

Published February 06, 2017
To date, the business VoIP market is growing at an astounding rate of 28% with each and every passing year. And with good reason—VoIP is easy to install, easy to integrate, and easy to to use. That said, too much of a good thing can be detrimental. For businesses looking to invest in a new VoIP system or upgrade an old one, the many features VoIP offers can seem overwhelming.

Cloud Phone Comparison Guide

Published January 31, 2017
Cloud phone systems are quickly becoming the choice for businesses large and small. The importance of maintaining flexibility in technology and removing burden from the stretched IT team are only two of the many reasons we are making the switch.

Top 11 Advantages of SIP Trunking

Published January 30, 2017
Business communication technology has grown tremendously in the past decade. And from the looks of things, thanks to the advent of the Internet, it won’t be slowing down anytime soon. Think about it—though the greater working world was once solely filled with on-site landline phone systems, it currently consists largely of Voice over Internet Protocol (VoIP) technologies.

Phone Systems Comparison Guide: VoIP for Small to Midsize Businesses

Published January 19, 2017
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors.

16 Mistakes to Avoid When Buying a Phone System

Published January 18, 2017
Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision.

[Infographic] Top 11 VoIP Vendors

Published January 17, 2017
A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money.

8 Common Pain Points UC Eliminates

Published January 06, 2017
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps.

How UC Can Improve Employee Productivity

Published December 21, 2016
Unified Communications (UC) is a new concept that is revolutionizing business communications. Every year, more and more companies are ditching their traditional PBX systems for a UC solution. But before you make the move, it’s critical to understand how UC will affect your workplace and employees.

Best Mobile VoIP Apps for Business

Published December 15, 2016
VoIP phone systems and mobile apps are becoming very popular for business use and are helping companies streamline their business communications on the go, while reducing costs. In fact, according to a study by Infonetics Research, VoIP subscribership has been growing at a rate of approximately 14%, year over year, each year since 2009.

The New Enterprise Phone Systems Comparison Guide

Published December 12, 2016
Choosing the right phone system for your business is difficult. Let us simplify the selection process with our comprehensive comparison guide, that compares the top enterprise business phone system manufacturers across 20 performance metrics.

The Business Case for Updating an Aging Phone System

Published December 06, 2016
You may think your business phone system is functional, but is it fully modern? In recent years, telecommunications technology has made major strides. A system that was perfectly serviceable ten years ago—or even five years ago—is now very out-of-date.

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