Resource Center: White Papers

Accounting Software Roundup 2020

Published November 04, 2020
No matter the size of your organization, Accounting software can dramatically improve how money, assets and other financial aspects are tracked, managed, and accounted for in your company. Leading solutions also streamline the work of accountants and auditors immensely, all in one system. This guide provides information on choosing your accounting systems and recommends top Accounting software vendors who are leading the industry.

2020 Project Management Software Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 13, 2020

2020 Business Intelligence Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Business Phone Systems Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Wheelhouse Buyer’s Guide to APIs

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Contact Center Software Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 ERP Software Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 HR Software Buyer' s Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Learning Management Systems (LMS) Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Payroll Software Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Security Software Buyer’s Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

2020 Video Conferencing Software Buyer's Guide

Sponsored by: Wheelhouse CS - Zoom info

Published October 12, 2020

Payroll Trends and Industry Leaders in 2020

Published September 24, 2020
COVID-19 has redefined the many ways in which businesses operate today. Likewise, payroll systems have also been affected, owing to shifting legislation that has produced tax cuts, credits and deferrals. This guide explores the trends that have arisen within modern payroll systems due to the pandemic, and how leading cloud payroll providers are rising up to the challenge.

HR Software Roundup 2020

Published September 21, 2020
HR software is especially important for remote companies to provide healthcare benefits, retirement savings, performance management, payroll options, and more. The HR software market is positioned for some changes over the next 18 to 24 months, and our new guide covers the HR software trends on the horizon and highlights the HR software vendors we’re watching for innovations and enhanced tools and business adoption through 2021.

The Top Teams Driving Business Intelligence Adoption

Published September 10, 2020
Real-time BI data can help lead to smarter, more expedient business decisions and improve a company from many different angles, across various departments. But which departments are driving BI adoption? Which teams are making the most of the BI tools available to them? This guide covers the cross-department benefits of using BI, explains how critical teams are playing a role in BI adoption and use, and outlines the most popular BI use cases for companies leveraging analytics across departments.

Customer Experience In The Wake Of COVID-19

Published September 08, 2020
As many resume their normal lives following the gradual ease of lockdowns, remote work (and remote contact centers in particular) are still here to stay. This whitepaper offers guidance on which tools and features are necessary to make a remote contact center perform optimally – both during the course of this pandemic, and well after it subsides.

Customer Engagement Beyond Borders

Sponsored by: Vonage Business

Published August 31, 2020

Signs that this year’s holiday season will be different already abound.

Sponsored by: NetSuite

Published August 27, 2020

7 Ways Cloud ERP Helps Businesses Build Resilience and Agility

Sponsored by: NetSuite

Published August 27, 2020

The Future of Mobile VoIP (2020)

Published August 26, 2020
The trend toward remote work has been greatly expedited in response to the COVID-19 pandemic. More companies than ever have made the move to remote work in a very short time period, and leaders in the VoIP industry have responded with remote work packages and tools to help companies make a large pivot with quick turn-around and minimal disruption. Our new guide scopes out the size of the mobile VoIP market through 2024, demonstrates the COVID-19 impact on VoIP and business communications, explains the key VoIP trends developing in the next few years, and highlights the VoIP industry leaders in remote communications.