Tag Results for "VoIP"
15 Things You Didn't Know VoIP Could Do
Now that you've discovered VoIP and found the right service for you, how do you use all those cool funtions? Read on to find out.
Create a World-Class VoIP Call Center
If you're planning to set up a call center , VoIP is the strongest communications platform in terms of cost and operational flexibility. Businesses worldwide hav...more
10 Best Practices for Managing a Converged Network
VoIP and rich media on your network can save you big. Follow these rules to quickly reap the benefits.
Align IT with Business Goals
Issue Even if a company isn't a technology business — say, an Amazon.com that generates its revenue entirely via e-commerce — almost every compan...more
How to Optimize Automated Contact-Center Solutions
Use these call-center automation solutions to cut costs and please customers.
Use QoS to Protect the Business
Prioritizing traffic with quality of service means top performance for your organization's mission-critical applications
How to Successfully Implement New Network Technologies
Issue At one point or other, just about every network technology in use was once considered "disruptive." Now, as businesses strive to lock down ...more