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Marketing automation is one of the most important areas of CRM growth. Buying a new CRM solution, or updating your current system might be the perfect opportunity to combine it with a marketing automation software. Our comprehensive infographic is here to help and guides you through 10 important steps to ensure a seamless integration of both systems. more
Social CRM makes meeting customers’ standards a breeze for businesses. Does your business have the social CRM solution that best fits your needs? Our new comparison guide lists 55+ of the top social CRM solutions on the market, taking the guesswork out of your social CRM search. more
Many companies look at CRM to improve their operational effectiveness. While this is important, CRM offers many other opportunities for added value. Read this paper to learn how CRM can be a source of long-term competitive advantage: our CRM System Checklist uncovers strategic features that will help position your business to achieve sustainable value. more
If you’re looking for your first ERP system or looking to upgrade from an existing system, this free white paper from Epicor, which features 8 steps to help you in your search, is here to help. more