The Top 11 Dos and Don'ts of Corporate Gift Giving

Updated: November 30, 2010

  • Check the account's website. Many of them have a set of "supplier guidelines" that will spell out how vendors are to deal with buyers.
  • Never give a gift of alcohol unless you know specifically the customer is 100% ok with it.
  • Never send a gift of any value to a customer's home address or any address other than their work address, unless you have written approval to do so from the buyer's superior.
  • Never send a gift that will be perceived as potentially buying the business or seen as being out of line with what other vendors are providing the customer.
  • Never give a gift that does not match your company's values and your own values, as the gift you give does and will say something about you and your company.
  • Look to give a gift the office can appreciate and benefit from.
  • Look to give a gift that will allow your name and your company's name to be recognized in the office.
  • Look to give a gift of modest value.
  • Always make sure the gift you give includes a personal note from you.
  • Always try to deliver the gift in person.
  • Don't hesitate to ask how they enjoyed your gift the next time you're visiting the customer.
Featured Research
  • Are You Using These 5 VoIP Features?

    In large part, the success of your business depends on the strength and reliability of your team’s many communication networks—this includes your Voice over Internet Protocol system (VoIP). more

  • Video Conferencing Best Practices

    Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more

  • 10 Contact Center Myths Busted

    For most forward-thinking companies, the use of contact center software is on the rise. That said, in spite of contact center software’s sudden rise in popularity, a number of myths have begun to take shape. more

  • Go Mobile and Increase Employee Productivity

    The Bring Your Own Device (BYOD) and Voice over Internet Protocol (VoIP) tech trends now allow people to work whenever, wherever, and however they want—mobility makes it happen. more

  • [Infographic] How to Select a Phone System in 10 Steps

    Choosing the perfect phone system for your business is no small task …. Depending on the size of your company, the industry in which you work, and the specific needs your phone system will be required to meet, any number of solutions could get the job done. more