Of 586 corporate directors of Fortune 1000 companies surveyed, they indicated that they spend only 11% of their time on Talent Management. Furthermore the survey also indicated that more half of those surveyed want a increased involvement in Talent Management. This is not surprising as noted by a HireLabs study on the psychology of a member of the Board, which discovered that an individual who accepts a seat in the Board wants to use their experience to shape the company. "I accepted a seat at the Board so that I can influence the management to become an industry leader" states a Board member at an oil company."
Of the little time that Boards spend on Talent Management, a majority of it goes towards determining compensation and reward structures, but this is not why they accepted their position. The survey indicated Board members want to focus on developing leadership and succession pipeline. The most effective way to ensure that a valuable pipeline is to control quality of the new recruits. But the question that arises is: how do you do quality control of new recruits?
Are you paying too much for your contact center software? Are you satisfied with its capabilities, or do you wish it did more? These are questions most businesses don’t take the time to think about, even though contact center software is one of the most important investments that you’ll make. With a little bit of planning, you can end up saving money and still end up with better functionality. more
Video conferencing is quickly becoming one of the most important communication channels for both small and big businesses. As more businesses turn to this technology, expectations about the experience are also rising. It’s not enough to just offer video conferencing as a communication method. You also need to meet minimum audio and visual standards, and there’s even proper etiquette to consider. more