Simply put, a hosted VoIP PBX system is a phone system that runs over the Internet. The phone system software resides in a data center that has a high speed connection to the Internet. The consumer no longer has to purchase and maintain any hardware or software as was the case with analog phone systems. The only equipment the consumer needs is a VoIP phone plugged into a high speed Internet connection (cable, DSL, T1 etc.) It cannot run on a dial up connection to the Internet.
Since the software for the phone system is located in a data center attached to the Internet (typically called 'Cloud Computing') the consumer can login and update the settings anytime they want to. And since it is based on software, new features are typically added frequently. Some of the standard features seen in most hosted VoIP PBX systems include:
And much more. Typically there are more features available with a VoIP PBX than would be available with an analog phone system.
A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more
It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 34 business phone vendors in the world. In one, easy-to-reference location, we’ve neatly outlined the information you need. more
Many businesses rely on a collection of communication tools that they adopt to address specific needs as they arise. This strategy may seem to work in the beginning, but eventually will lead to a system that is cumbersome to use, difficult to explain to new hires, expensive, and effective in some areas, but full of gaps. more
Signing up with a VoIP provider is a major business decision that will affect your internal communications, customer service, and communications with business partners. The decision can be a difficult one; choosing the wrong VoIP provider can cost a business hundreds of thousands of dollars. more