How Motivated Staff Members Can Help Your Business

Updated: June 15, 2010

As an employer, it is imperative that you create an atmosphere that enables your staff to reach their potential; the better your staff perform, the better it is for your business, after all. So, how can you help your staff to fulfill their potential?

The semantics of helping staff to perform well obviously vary according to their role within the company, and the way in which your company operates. However, after many years in business I've learnt there are a few fundamentals that do not change. Here are the fundamentals I find most important:

Listen - Why would your staff have ideas, be creative and provide ammunition to take your business forward if you don't listen to them. Allow your staff time to come to you with ideas or questions; you'll learn a lot about your business and might even discover an avenue you'd never thought of taking.

Give - By giving I don't mean physical or financial rewards. Rather, accept the principle of give and take. You may well be the boss, and your staff needs to respect that, however give and take is necessary to allow everyone in your business to flourish. Allowing staff to work flexible hours is an example here; at WinWeb.com my staff work from home, with flexibility and consideration for their families needs. In turn, I have happy staff members who perform at their best because they are not stressed or unhappy about what is happening at home.

Trust - Trust is fundamental in order to secure a productive work environment. What is often overlooked is that it is vital that employees trust their employer. By being trustworthy, as well as trusting others, allows employees to feel comfortable and grounded; reducing staff turnover and increasing productivity.

Challenge - It is vital to challenge your staff. Bored staff members can become dead weight in a business. Make your goals and vision clear and then allow your employees to exercise their creativity and authority in order to meet those goals.

Accountability - Accountability is crucial in order to enthuse and motivate staff members. Holding staff members accountable for their performance enhances their desire to achieve and meet goals or targets.

Recognition - All to easy it can become easy to reprimand staff that do not meet your expectations, but it is easy to forget to express recognition and gratitude to staff that meet, or exceed, your expectations.

Featured Research
  • 16 Mistakes to Avoid When Buying a Phone System

    Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision. more

  • 2017 Video Conferencing Trends

    New advancements are also making video more beneficial to a greater range of business areas including marketing, HR, and internal operations. Many solutions are economical, easy to use, and very effective at making communication more personal. more

  • [Infographic] Top 11 VoIP Vendors

    A good VoIP provider will offer additional benefits as well, but many first-time buyers find assessing each option to be difficult. Nevertheless, this is an important step in the buying process because a substandard provider can easily waste both your time and money. more

  • Work Smarter Not Harder with Business Intelligence

    While this may have been true at one time, the days of BI requiring a dedicated team of experts to implement are over. Self-service solutions are making it possible for everyone, including small, local businesses, to easily implement BI in their decision making process. more

  • Best Practices for Contact Center Quality Assurance

    A contact center often brings about a prospect’s first real-time interaction with your company. As such, if it’s not a positive one, they’ll likely look elsewhere for help. With 69% of Americans more inclined to recommend a company to friends and family after a positive customer service experience, you’ll need to exceed expectations on the following fronts. more