Network reliability versus performance management

Updated: December 09, 2009

Network reliability versus performance management

Over the last 20 years the IT function of businesses has spent millions on fault management implementation tools and processes to maximise network availability.

Infrastructure reliability has now improved to 99.9%; the focus is on performance management.

By measuring how networked applications and services perform under normal conditions and how changes impact performance, your IT organisation can ensure problems are resolved quickly, risks are mitigated from planned as well as unplanned changes and you can take measured steps to optimise application performance.

Application downtime can make a huge difference to businesses; take for example a brokerage firm; if they have an application go down, it can cost as much as £5 million an hour!

It's about the end user experience and the expectation is of a ubiquitous and instantaneous network and associated applications.

This inverts the traditional, bottom-up device monitoring approach and begins with top-down visibility into overall performance of applications running over the network.

It's similar to monitoring traffic flows around a city; from a helicopter you can see how well traffic is flowing and where there is congestion - the difficulty is understanding why. This is the network performance issue and understanding how to solve it is now becoming critical.

In order to get a perspective on you network performance and how to ensure you and your team are delivering on your business end user expectations, please contact Hardware.com and ask our pre-sales technical team for assistance in getting the right solution for your network needs.

Featured Research
  • Contact Center Implementation 101

    Starting, maintaining and growing a successful business is largely dependent on great products and services. That said, there’s another important factor many eager entrepreneurs overlook…customer experience. more

  • The New 2017 Contact Center Comparison Guide

    We’ve put together a comparison guide that covers over 40 of the top call center software options, providing details on pricing, features, support, and integrations. If you want to save time and still make a great investment, this guide is a must read. more

  • Phone Systems Comparison Guide: VoIP for Small to Midsize Businesses

    It was a painstaking process, but to help B2B companies start 2017 off on the right foot, we recently compiled a comparative list of the top 43 small to midsize business phone vendors. more

  • 16 Mistakes to Avoid When Buying a Phone System

    Purchasing a phone system for your business is a major investment. With the average business changing phone systems only once every seven years, it’s important to make the right decision. more

  • 2017 Video Conferencing Trends

    New advancements are also making video more beneficial to a greater range of business areas including marketing, HR, and internal operations. Many solutions are economical, easy to use, and very effective at making communication more personal. more