Network reliability versus performance management

Updated: December 09, 2009

Network reliability versus performance management

Over the last 20 years the IT function of businesses has spent millions on fault management implementation tools and processes to maximise network availability.

Infrastructure reliability has now improved to 99.9%; the focus is on performance management.

By measuring how networked applications and services perform under normal conditions and how changes impact performance, your IT organisation can ensure problems are resolved quickly, risks are mitigated from planned as well as unplanned changes and you can take measured steps to optimise application performance.

Application downtime can make a huge difference to businesses; take for example a brokerage firm; if they have an application go down, it can cost as much as £5 million an hour!

It's about the end user experience and the expectation is of a ubiquitous and instantaneous network and associated applications.

This inverts the traditional, bottom-up device monitoring approach and begins with top-down visibility into overall performance of applications running over the network.

It's similar to monitoring traffic flows around a city; from a helicopter you can see how well traffic is flowing and where there is congestion - the difficulty is understanding why. This is the network performance issue and understanding how to solve it is now becoming critical.

In order to get a perspective on you network performance and how to ensure you and your team are delivering on your business end user expectations, please contact Hardware.com and ask our pre-sales technical team for assistance in getting the right solution for your network needs.

Featured Research
  • Contact Center Implementation Best Practices

    Are you looking to add a contact center for your business but not quite sure of how to go about implementing one? You aren't alone, in fact, getting a modern contact center up and running efficiently and effectively is much more difficult than it was even five to ten years ago. more

  • Business Meeting Showdown

    It is no secret that communication and collaboration are at the heart of success and longevity for any business. However, as businesses become more global and more employees work remotely, video conferencing is being increasingly used as an alternative to face-to-face interactions. There are pros to both business travel and video conferencing such as personal connection and ease of use. However, there are cons as well ranging from travel delays to being technologically reliant. more

  • Mobile Communication Showdown

    It's no secret that businesses are becoming agiler and employees are spending more time away from their desks. The question isn't should we get rid of our landlines, but how quickly can we replace them?However, staying connected with your colleagues, clients, and customers is absolutely essential for cultivating long-term, lucrative relationships that will help your company achieve success. more

  • Signs you are Ready for Mobile BI

    With workforces moving more and more mobile on a daily basis, it is essential to ensure that your company is able to arm your employees with the analytics that they need to succeed. 89% of business leaders believe that Big Data will revolutionize business operations in the same way that the internet did. These numbers show the trend towards investing in a BI system. more

  • 15 Ways to Optimize Your Contact Center

    We live in a time where customer experience is seen as an important competitive differentiator. Given this, wouldn't you like to make sure that your contact center is fully optimized to meet your business needs? Deciding to upgrade and optimize your contact center is a big step, and one that shouldn't be done without due diligence and plenty of research. more