To get users on board, CIOs need to demonstrate the value of BI, says James Richardson, an analyst with independent research firm Gartner. He suggests companies take a phased approach when introducing a BI strategy and consider choosing tools that have visual appeal to users. This is particularly important when you consider that everyday knowledge workers, instead of just business analysts, are going to need more and more access to BI.
In fact, Gartner analyst Kurt Schlegel expects knowledge workers to create their own BI environments with cloud services and independently adopt new BI technologies, such as Microsoft's PowerPivot for Excel, which lets users create their own analysis tools on top of Excel.
Features that help increase user adoption include user-friendly interfaces that feel like the consumer application interfaces users are accustomed to from Web-based services. Also, look for interactive visualization tools that are easy to use, like Microsoft's PowerPivot. and that make data easier to access by users who aren't BI's traditional statistician types.
As a greater number of users in your organization need access to BI analyses, BI applications need to deliver more kinds of data and reports to meet their needs as well as make them more easily accessible. Gartner notes in its 2010 Magic Quadrant for Business Intelligence Platforms report that there has been a shift in the last year from the measurement of data to analysis, forecasting, and optimization as companies need their BI applications to deliver more accurate forecasts, help optimize business processes, and identify leading and lagging business indicators. To that end, more BI vendors have introduced capabilities to make statistics, predictive analytic models, and forecasting algorithms more consumable in reports, dashboards, and analytic applications. Gartner goes on to say, "We see an increasing demand for tools that enable easier and more intuitive analysis to discover new insights."
You may think your business phone system is functional, but is it fully modern? In recent years, telecommunications technology has made major strides. A system that was perfectly serviceable ten years ago—or even five years ago—is now very out-of-date. more
Among all of the business software applications necessary for business operations, ERP is undoubtedly one of the most important. Making the wrong selection can have a disastrous impact on your accounting, manufacturing, and supply chain. With so much at stake, it is crucial to make a well-informed decision. more
Did you know that, according to Forbes, 86 percent of customers will pay more for a better customer experience? Customer satisfaction is always a worthy business pursuit, but to identify customer preferences and exceed expectations, you must keep pace with innovations in the technology your customers are using. more
Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more