Nextiva Launches NextOS VoIP and Call Center Communications Platform

Updated: May 17, 2012

Nextiva Launches NextOS VoIP and Call Center Communications Platform

Nextiva, a leading cloud-based business VoIP provider, announced today that it now offers and supports a next generation communications platform, NextOS, to the small and midsize business market, including its current customer base of 60,000 companies. The new platform includes enhanced calling features, as well as hosted call center services, that will make customers more productive and profitable.

The NextOS technology platform is a state-of-the-art telecommunications infrastructure that allows a company’s employees to conduct their business from anywhere. The platform utilizes the world’s leading VoIP communications technology and is supported by 1,500 expert engineers. Nextiva will offer VoIP systems for various business requirements including front office, hosted PBX, SIP trunking, mobile business and call centers.

NextOS delivers a range of over 25 easy-to-use features and tools designed to make controlling incoming and outgoing business calls easier. The Auto Attendant acts as a professionally automated receptionist and offers flexible greeting and routing options. Nextiva Anywhere™ enables customers to dial one number and reach the employee at whichever phone line they choose – desk, home or mobile – and allows for seamless transitions between lines while any of the phones are in use. The Call Me Now feature creates a unique hyperlink that can be sent to a prospect or customer which requests them to enter their phone number and initiates a call from you to their line. These elements, to name a few, are all controlled by the innovative Nextiva Assistant Enterprise, which acts as a management toolbar across Microsoft Outlook, Internet Explorer and Mozilla Firefox and allows users to manage incoming and outgoing messages, maintain up-to-date availability information and configure call controls.

For more information on phone systems, please visit:

http://www.comparebusinessproducts.com/resources/item/top-10-must-have-business-phone-features

Featured Research
  • 2017 Contact Center Software Trends

    Did you know that, according to Forbes, 86 percent of customers will pay more for a better customer experience? Customer satisfaction is always a worthy business pursuit, but to identify customer preferences and exceed expectations, you must keep pace with innovations in the technology your customers are using. more

  • How to Select Contact Center Software in 9 Steps

    Your choice of contact center software will affect the future success of your business. Don’t leave this important decision to chance. This guide provides nine actionable steps for the selection process. more

  • Hidden Costs of Contact Center Software

    Creating a great customer experience for each person who reaches out to your customer support center is vital to developing a loyal and ravenous customer base for your business. In fact, according to Walker Information, Inc., “By 2020, customer experience will overtake price and as the key brand differentiator.” more

  • Top 11 Contact Center Vendors in 2017

    With the ever-proliferating number of contact center software vendors, it can be difficult to determine which software application is right for your business. This guide for 2017 includes information about eleven top contact center vendors, including information on pricing, features, and strengths and weaknesses. more

  • The New 2016 Enterprise Contact Center Comparison Guide

    Is your business researching a new contact center solution? Complete with over 120 data points, 90 features, and over 45 contact center software providers, our comparison guide is an essential asset. more

Related Articles