CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a provider of enterprise software applications and services designed to help organizations deliver a superior customer experience, while increasing efficiencies and profitability. CDC Software provides customers with maximum flexibility in their solutions through multiple deployment options which best fit their business needs. Leveraging a service-oriented architecture (SOA), CDC Software offers multiple delivery options for their solutions such as on-premise, cloud-based or hybrid (blending of the two options) deployment offerings. CDC Software's product suite includes: CDC Pivotal CRM and Saratoga CRM (customer relationship management).
CDC Software reviews | CDC white papers
Other CC solutions include: CDC Factory (manufacturing operations management), Activplant (enterprise manufacturing intelligence), CDC Ross ERP (enterprise resource planning), CDC Supply Chain (supply chain management , warehouse management and order management),CDC xAlerts (real-time supply chain event management), CDC Power (discrete ERP), CDC eCommerce, CDC NFP/NGO, CDC Pivotal CRM and Saratoga CRM (customer relationship management), CDC Respond (customer complaint and feedback management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, CDC HRM (human resources) and business analytics solutions.
These industry-specific solutions are used by more than 6,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, wholesale and retail distribution industries. The company completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, technical support and IT consulting.
One of the biggest mistakes that businesses make when it comes to their CRM software is the features they don’t use. This happens because they invest in CRM with a handful of problems in mind, so they’re content as long as it solves them. But if you want to maximize your ROI, you should be utilizing every feature available to you. more
Would you believe that 89% of businesses expect to compete primarily on customer service in the upcoming years? With that in mind, it’s no surprise that CRM software is becoming such an integral part of business operations. But not all solutions are created equally, especially when it comes to the value they deliver to your business. more
There’s some big things happening with CRM software that you should to be aware of. Technological advancements and changes to business processes have led to developments and new features that are making CRM more valuable than ever. Things like mobile capabilities and greater integration with other software are at the front of this progress. more
A good SMB CRM system can be an incredibly valuable asset for your business. As more businesses recognize this value, the amount of SMB CRM vendors is expanding quickly. Navigating the pricing plans, features, and service terms of all these can be a decision-making nightmare. more
Q: I'm buying a new CRM for my call center. It's a huge call center a...
Q: I think my business would benefit from a project management software, but ...
Though CRM solutions pile on the bells and whistles in an effort to attract cust...
For years, SMBs thought that CRM systems were meant only for enterprise business...
As you probably already know, the use of social media is critical to any busines...
IRVINE, 3/15/16 - Episerver™, a leading provider of digital marketing, content management and digital commerce solutions, today announced it is one of... more
There are various reasons why using an online business intelligence application is a good choice. But the prices are steep and often a major obstacle ... more
SYSPRO,today announced that SYSPRO Enterprise Resource Planning (ERP) software has been selected by Ameri-Fab LLC to facilitate operational enhanceme... more
10/7/2015 - Amazon Web Services launched Amazon QuickSight at the AWS re:Invent event, a cloud-powered business intelligence service that makes it eas... more