Soffront Software Inc. has the experience, technology and focus for mid market companies seeking CRM solutions. A pioneer of CRM since 1992, Soffront offers end-to-end, fully integrated CRM solutions spanning sales, marketing, customer service and employee help desk. Soffront’s installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments. Soffront is privately held, debt-free, and profitable.
Sofront CRM& reviews | Sofront CRM white papers
Soffront offers an integrated CRM solution spanning the marketing, sales and service functions. The Soffront CRM application is completely web-based (zero foot print web client) and can be deployed in days. Soffront provides the CRM software products, the services and the support to make your CRM initiative successful.
Soffront offers the advantage of Experience, Technology and Focus with an integrated Mid-market CRM solution. The Soffront CRM application is comprised of Marketing Automation, Sales Automation, Customer Support, Employee Support, Defect Tracking, Knowledge Management, Order Processing, Asset Management, CRM Portal, Mobile CRM and more.
Did you know that 67% of online consumers have used social media for customer service purposes?Unfortunately, many businesses ignore social mentions because they don’t know how to handle them appropriately. This is a problem because managing and responding to these mentions can make or break your brand. more
This whitepaper provides a guideline for selecting the right customer portal solution for your CRM by following a three-stage process. By comparing in-house and third party SaaS products, we examine present business and technical portal requirements, which are then mapped against the upfront and hidden costs for development and future scalability needs. more
Explore how Artificial Intelligence (AI) makes it possible for salespeople to leverage the structured data in their day-to-day activities and enhance the communication with customers and prospects. more
This whitepaper describes why the shift from a traditional to a social intranet is imperative to staying competitive, and analyzes the costs and benefits associated with implementing one. You will also find useful KPIs to measure performance and further leverage your intranet's success, raising employee engagement and boosting your competitive advantage. more
Q: I'm buying a new CRM for my call center. It's a huge call center a...
Q: I think my business would benefit from a project management software, but ...
Though CRM solutions pile on the bells and whistles in an effort to attract cust...
For years, SMBs thought that CRM systems were meant only for enterprise business...
As you probably already know, the use of social media is critical to any busines...
IRVINE, 3/15/16 - Episerver™, a leading provider of digital marketing, content management and digital commerce solutions, today announced it is one of... more
There are various reasons why using an online business intelligence application is a good choice. But the prices are steep and often a major obstacle ... more
SYSPRO,today announced that SYSPRO Enterprise Resource Planning (ERP) software has been selected by Ameri-Fab LLC to facilitate operational enhanceme... more
10/7/2015 - Amazon Web Services launched Amazon QuickSight at the AWS re:Invent event, a cloud-powered business intelligence service that makes it eas... more