Talisma
Talisma offers a unified customer view through blended multi-channel support. Numerous productivity tools are available that increase response quality through automated functions, knowledge-enhanced solutions, and an organized, single window view. Management gains access to both in-depth tactical dashboards and big-picture strategic reports, driving consistent improvements.
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More about Talisma
Talisma Corporation Pvt. Ltd. is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, mobile, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. Talisma serves a variety of industries through its vertical solutions.
When searching for the competitive edge it is essential for companies to implement CRM. With the right solution in place and effective data analysis, businesses can successfully build a strong brand, demonstrate value, and create a personalized customer experience. more
This FREE white paper is a must read if your business has a contact center with plans to integrate with a new or existing CRM solution. more
Our experts distilled their years of experience with CRM solutions into this white paper. Through understanding the basics of selecting a CRM solution, your business can make the best decision possible. more
For the CRM needs of companies above a 100 people, our free CRM comparison chart helps segment the leading 19 CRM systems from Zoho, Microsoft Dynamics, and more! more
Learn about Hosted CRM, On Premise and Hybrid CRM solutions. Understand the advantages and disadvantages of each CRM option, and compare prices, features and scalability. more
