Open Source Open World
Open source is a concept of free sharing of technical information that has been around for much longer than most of us would imagine. When we think of open source today, we usually think of software. As wonderful and widely used as open source software is, according to Linus Torvalds, "the future is open source everything." From foods and beverages to scientific and health research studies and advanced technological innovations, the world has turned to open source.
When it comes to business, information is power, and power equal success. Sales representatives and managers need to have a complete database on leads and customers, while administ... more
For years, SMBs thought that CRM systems were meant only for enterprise businesses. The question is, how many clients does it take to justify a CRM system? Is it worth the investme... more
There is no question that the cloud is changing the landscape of businesses across the board. This is just as true for the contact center. The cost benefits alone for implementing ... more