Open source is a concept of free sharing of technical information that has been around for much longer than most of us would imagine. When we think of open source today, we usually think of software. As wonderful and widely used as open source software is, according to Linus Torvalds, "the future is open source everything." From foods and beverages to scientific and health research studies and advanced technological innovations, the world has turned to open source.
Did you know that, according to Forbes, 86 percent of customers will pay more for a better customer experience? Customer satisfaction is always a worthy business pursuit, but to identify customer preferences and exceed expectations, you must keep pace with innovations in the technology your customers are using. more
This whitepaper describes why the shift from a traditional to a social intranet is imperative to staying competitive, and analyzes the costs and benefits associated with implementing one. You will also find useful KPIs to measure performance and further leverage your intranet's success, raising employee engagement and boosting your competitive advantage. more
Deciding which phone system is right for your business can be difficult. With our VoIP technology blueprint, discover the top 15 questions you should ask VoIP vendors before you make a buying decision. more